Microsoft Excel
Andrea Rodriguez
Restaurant Manager
Loudon,NH
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Restaurant Manager
CMC Payroll Management Company LLC
Louden, New Hampshire
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
Restaurant Manager
CMC Payroll Management Compnay LLC
Chichester, NH
09.2018 - 08.2021
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Carefully interviewed, selected, trained and supervised staff.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Led and directed team members on effective methods, operations and procedures.
- Promoted business through participation in and sponsorship of community events.
Medical Assistant
Your Care Clinics
Clearwater Beach, FL
05.2014 - 12.2017
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Tested and recorded blood glucose levels.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Ordered and prepared reagents and supplies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared initial patient charts for admission.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Brentwood ALF
Clearwater, FL
01.2011 - 06.2014
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Ordered and prepared reagents and supplies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Prepared initial patient charts for admission.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
High School Diploma -
Lecanto High School
Lecanto, FL 08.1991 - 06.1995
Medical Assistant - Health Sciences
Florida Career College - Clearwater
Clearwater Beach, FL 09.2013 - 06.2014
Skills
Performance improvement
Food preparation and safety
Natural leader
Trained in performance and wage reviews
Conflict resolution techniques
Point of Sale (POS) system operation
Cost-controls
Staff Scheduling
Passion for customer satisfaction
Budgeting
Recruitment
Operations management
Staff Management
Inventory control and record keeping
Software
Crunchtime
Harri
Timeline
Restaurant Manager
CMC Payroll Management Compnay LLC
09.2018 - 08.2021
Medical Assistant
Your Care Clinics
05.2014 - 12.2017
Medical Assistant - Health Sciences
Florida Career College - Clearwater
09.2013 - 06.2014
Medical Assistant
Brentwood ALF
01.2011 - 06.2014
High School Diploma -
Lecanto High School
08.1991 - 06.1995
Restaurant Manager
CMC Payroll Management Company LLC