Dynamic accounting professional with proven expertise at Executive Las Vegas in invoice processing and account reconciliation. Recognized for enhancing financial accuracy and streamlining operations. Proficient in accounting software and payroll processing, complemented by strong collaboration skills. Committed to driving efficiency and delivering exceptional results in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Accounting Associate
Executive Las Vegas
04.2025 - Current
Processed invoices and expense reports using accounting software for timely payments.
Assisted with monthly reconciliations to ensure accuracy of financial statements.
Maintained organized records of financial transactions for easy retrieval and auditing.
Collaborated with team members to streamline data entry processes, improving efficiency.
Completed bi-weekly payroll for company employees.
Assessed data and information to verify entry, calculation, and billing code accuracy.
Enhanced financial accuracy by consistently reconciling accounts and resolving discrepancies.
Improved cash flow management with timely invoicing and collections efforts.
Handled day-to-day accounting processes to drive financial accuracy.
Supported management by processing invoices and documents with consistent on-time delivery.
Teller
Nevada State Bank
04.2024 - 02.2025
Processed customer transactions efficiently and accurately.
Assisted customers with account inquiries and service requests.
Maintained cash drawer accuracy and balanced daily transactions.
Executed deposits, withdrawals, and loan payments following bank protocols.
Educated customers on banking products and services to enhance satisfaction.
Identified potential fraud or suspicious activity during transaction processing.
Supported branch initiatives by participating in community outreach programs.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Improved customer satisfaction by providing efficient and accurate transaction processing.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
Teller
Western Alliance Bank
07.2021 - 03.2024
Collaborated with team members to streamline operational procedures.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Provided training to new tellers on bank procedures, systems, and customer service best practices.
Increased customer satisfaction through friendly interactions and resolving issues promptly.
Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
Handled various accounting transactions.
Counted, verified and handled bank deposits and armored car transactions.
Cross-sold credit cards, loans and other bank products.
Branch Manager
Check City Partnership LLC
08.2018 - 07.2021
Led daily branch operations, ensuring compliance with company policies and regulatory standards.
Developed and implemented training programs to enhance staff performance and customer service skills.
Analyzed branch performance metrics to identify areas for improvement and drive operational efficiency.
Managed financial transactions, overseeing cash handling procedures to minimize discrepancies.
Coordinated marketing initiatives to promote branch services, increasing community engagement and visibility.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Examined customer loan applications for loan approvals and denials.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Complied with regulatory guidelines and requirements.
Store Manager
Sunoco Gas Station
04.2013 - 07.2018
Oversaw daily operations ensuring compliance with safety and quality standards.
Managed inventory levels, optimizing stock to reduce waste and enhance efficiency.
Trained and mentored staff on customer service best practices and operational procedures.
Implemented promotional strategies to boost sales and improve customer engagement.
Developed schedules that aligned staffing levels with peak business hours and demands.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Customer Service Manager
Walmart
08.2008 - 12.2015
Led customer service team to achieve high satisfaction ratings through effective training and support.
Developed and implemented streamlined workflows to enhance response times and improve service quality.
Analyzed customer feedback to identify trends and drive actionable improvements in service delivery.
Collaborated with cross-functional teams to resolve complex customer issues, ensuring timely resolutions.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Collaborated with upper management to improve customer service processes and support structures company-wide.
Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Defined clear targets and objectives and communicated to other team members.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Collinwood High School
Cleveland
Associate of Arts - Hospitality Administration And Management
Tri- C Community College
Cleveland
06-2011
Skills
Invoice balancing
Accounting software proficiency
Payment processing
Accrual accounting
Payroll processing
Statement preparation
Data entry
Invoice processing
Audit tracking
Sales recordkeeping
Microsoft office
Account reconciliation
Accomplishments
Supervised team of 72 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Accounting Associate
Executive Las Vegas
04.2025 - Current
Teller
Nevada State Bank
04.2024 - 02.2025
Teller
Western Alliance Bank
07.2021 - 03.2024
Branch Manager
Check City Partnership LLC
08.2018 - 07.2021
Store Manager
Sunoco Gas Station
04.2013 - 07.2018
Customer Service Manager
Walmart
08.2008 - 12.2015
High School Diploma -
Collinwood High School
Associate of Arts - Hospitality Administration And Management