Amber Darby
Bessemer City,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Project Administrator
Byers Engineering Company (Mastec)
Gastonia, NC
06.2013 - Current
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Optimized productivity by managing employee schedules, payroll operations and inventory transactions and submitted billing.
- Completed accurate material and labor estimates for jobs, M & A reports.
- Handled scheduling of staff to complete projects within required timeframes.
- Made sure projects were tracked, completed and submitted to client on time.
CSM/Bookkeeper
Ingles Markets Inc
Bessemer City, NC
07.2008 - 06.2013
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
- Prepared and verified store's money safe, cashiers tills, reporting stores sales, handled deposits and receipts.
- Opened and Closed store.
Education
Associate of Arts -
Gaston College
Dallas, NC06.2022
Skills
- Problem Solving
- Team Leadership
- Hiring Determinations
- Verbal and Written Communication
- Employee Training
- Dependable and Hardworking
- Assignment Delegation
- Multitasking and Prioritization
- Schedule Determination
- Decision Making
- Willingness to Learn
Timeline
Project Administrator
Byers Engineering Company (Mastec)
06.2013 - Current
CSM/Bookkeeper
Ingles Markets Inc
07.2008 - 06.2013
Associate of Arts -
Gaston College
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