Peihsuan (May) Hsieh

• Led pharmacy stuff to adopt new tasks such as Covid testing, Covid vaccines, new production system
• Processed over 3500 prescriptions per week in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Closely monitored department performance metrics. (Store metrix 4.8 / 5 for April 2021)
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Vaccinated patients to provide immunity against Covid, influenza, shingles, pneumonia and other diseases.
• Consults and advises medical personnel regarding prescriptions, utilization of drugs and clinical questions
• Supervised and coached team of pharmacy technicians and interns.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.

• Shadowed senior pharmacy staff to learn proper procedures.
• Delivered training on medical device use and storage to enhance support for different groups of patients.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Used pharmacy software to enter prescription and insurance information.
• Processed orders through insurance and accepted customer payments for balances owed.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
• Prepared packaging and labels for prescriptions

Advanced elective health-systems rotation

• Chart review and profile review via the Epic system
• Participate in teaching experience
• Participate in manuscript review
• Assist in ACCP clinical challenge question preparation
• Collect and analyze data information through Redcap
• Conduct research project: Falls and related risk factors in autologous hematopoietic stem cell transplant patients: A case-control study

General medicine rotation

• Chart review and profile review via the Epic system
• Participate in multidisciplinary rounding team
• Participate in antibiotic stewardship
• Identify BEER’s criteria medications, drug-drug interactions, renal dose adjustments, and medications optimization
• Attent P&T committee meeting

Teaching rotation

• Prepare and present hypertension and hyperlipidemia minicases, active learning profiles, and SOAPs to second-year PharmD. students
• Assist in quizzes, exams, and active-learning exam
• Assist in class preparation
• Answer students’ questions regarding hypertension, hyperlipidemia, and diabetes

Ambulatory Care Practice

• Chart review and patient profile review via the Epic system
• Interview patients regarding personal histories, medical conditions, chief complaint, and medications reconciliation with DO., PA., podiatrist students
• Provide recommendations to primary care providers regarding medication therapies and vaccinations
• Assist in dental medication therapy management program: Present to the dentist and dental students about patient evaluations regarding dental considerations or medical condition dental management
• Answer medication-related questions from primary providers, rotation students, dentists, nurses, and patients
• Anticoagulation/Insulin titration clinic: provide recommendations regarding warfarin/insulin therapy
• Communicated with patients to collect information about prescriptions and medical conditions

Ambulatory Care Practice - Transition of Care

• Profile review and chart review on Cerner system
• Monitor patient discharge orders
• Assist with medication acquisition by providing manufacture coupons, facilitating prior authorizations, contacting prescribers or pharmacies
• Provide consultations regarding high-risk diseases and medications
• Leapfrog project: Conduct surveys about medication reconciliation process accuracy by obtaining medication histories from chart review, patient interview, or pharmacies to identify any medication reconciliation error

Community Practice

• Assist in workforce by creating a CII-V prescription process flowsheet
• Used EPS software to enter prescription and insurance information.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Hospital Practice

• Code response
• Chart review and profile review via Cerner system
• Assist in hospital operation workforce – pyxis, IV minibag, ADD-Vantage system
• Participate in antibiotic stewardship
• Participate in pharmacy dosing and monitor – vancomycin, aminoglycosides, anticoagulants, warfarin, heparin

Introductory Pharmacy Practice Experiences - Community practice

• Receive phone-in or transferred prescriptions
• Dispense medications and unit dose packaging
• Long-term care patients’ profiles review
• Provide consultations
• Inventory management

Introductory Pharmacy Practice Experiences - Hospital practice

• Chart review and profile review
• Participate in antibiotic stewardship
• Participate in medication therapy monitor – vancomycin, TPN
• Participate in IV to PO medication conversion
• Provide consultations
• Attend weekly interdisciplinary team conference