Energetic and dependable Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. I have many years of experience in the work field and the only reason I am looking for a new job is because sadly my company is going to have to ultimately shut its doors eventually to the new highway someday possible this summer . I have worked here a very long time and learned a lot that would make me a very good asset to a new company ! I also have learned to calculate and keep track of ifta/ fuel tax mileage and dot records for audits. I have learned to manage and assist with sales tax and workman comp audits as well ! I am very motivated to work hard , learn more and a go getter and a self starter. Thanks for considering me!
Hi, I’m
Angela Austin
Office Manager
Springdale,AR
Summary
Overview
19
years of professional experience
Work History
NWPSpringdale, AR
Office Manager
04.2004 - Current
Job overview
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed, scheduled and coordinated office functions and activities for employees.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Interpreted and communicated work procedures and company policies to staff.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
University of PhoenixTempe, AZ
Associate of Arts from Accounting
07.2013
University Overview
Skills
- CRM and Office Management Software
- Budgetary Planning
- Teamwork and Collaboration
- Revenue Forecasting
- Complex Problem Solving
- Administration and Reporting
- Managing Operations and Efficiency
- Team Leadership
- Employee Coaching and Motivation
- Project Planning
- Work Planning and Prioritization
- Problem Resolution
- Documentation and Reporting
- Verbal and Written Communication
- File and Data Retrieval Systems
- Accounts Payable and Receivable
- Data Entry
- Event Coordination
- Invoicing and Billing
- Scheduling and Calendar Management
- Workforce Management
- Customer Relations
- Banking Operations
- Compiling Data
- Numeracy Skills
- Direct Deposit Processing
- Computer Competency
- Maintaining Files
- Payroll Software Proficiency
- Examining Information
- Tracking Wage Garnishments
- Excel Proficiency
- Pay Adjustments
- Discrepancy Reconciliation
- Microsoft Office
- Organization and Prioritization
- Time Tracking and Review
- Critical Thinking
- Decision Making
- Intuit QuickBooks
- Vacation and Sick Leave Tracking
- Employee File Maintenance
- Automated and Manual Check Processing
- Customer Service
- Employment Verification
- Typing and 10-Key Entry
- Child Support Orders
- Excellent Communicator
- Payroll Liabilities
- Check Processing
- Auditing Proficiency
- Bill Payment
- Year-End Reporting
- Accounts Payable
- Vendor Account Monitoring
- Time Management
- Data Analysis
- Precision and Accuracy
- Financial Calculation and Analysis
- Record Reconciliation
- Financial Recordkeeping
- Account Auditing
- Bank Statement Reconciliation
- Bill Payment and Recordkeeping
- Relationship Building
- Accounts Receivable
- Creative Problem Solving
- Attention to Detail
- Proactive and Self-Motivated
- Account Analysis
- General Ledger Entries
- Petty Cash Disbursement
- Account Management
- Debt Management
- Personal Bookkeeping
- Handling Confidential Materials
- Vendor Record Management
- Purchase Orders
- Payroll Preparation and Processing
- Word Processing
- Good Work Ethic
- People Skills
Availability
See my work availability
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Timeline
Office Manager
NWP
04.2004 - Current
University of Phoenix
Associate of Arts from Accounting