Tammy Mendoza
Huntsville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Global Project Manager
Arrow Electronics
Huntsville , AL
2006.07 - Current
- Oversaw global sales development and partner relationships for multimillion dollar sales customer.
- Maintained open communication by presenting regular updates to customers.
- Scheduled and facilitated meetings between customer and suppliers to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Carried out day-day-day duties accurately and efficiently resulting in increased profit dollars.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collected information on sales and service issues to coordinate team-wide resolutions.
Inside Sales Representative
Arrow Electronics
Huntsville , AL
2006.02 - 2020.07
- Answered customers' questions regarding products, prices and availability via email and telephone.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Determined needs, delivered solutions and overcame objections when dealing with the customers.
Inside Sales Representative
LXI
Huntsville , AL
2005.10 - 2006.02
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Determined needs, delivered solutions and overcame objections when dealing with the customers.
Inside Sales Representative
Rep Inc.
Huntsville , AL
2003.02 - 2005.09
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections.
Placement Specialist
Wright K Technology
Huntsville , AL
2002.10 - 2003.02
- Operated and maintained applicant tracking and candidate management systems.
- Interviewed candidates and placed into temporary positions at customer sites across the city.
- Verified applicant references and employment details.
Inside Sales Representative
Elcom
Huntsville, AL , AL
1998.06 - 2002.07
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Used CRM software to maintain detailed contact logs and account records.
Buyer
SCI
Huntsville , AL
1997.01 - 1998.06
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of purchasing activities.
- Traveled to production facility in Mexico to help resolve some receiving issues and train others how to solve moving forward.
- Met with suppliers to assess changes and determine proper courses of action.
Customer Service Representative
Kemet Electronics
Huntsville , AL
1996.04 - 1996.12
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Quoted customers for bids and buys.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Entered orders into system, pulled and pushed orders as needed, provided status all the way through invoicing.
Education
Bachelor of Arts - Spanish
University of Southern Mississippi
Hattiesburg, MS12.1992
Skills
- Self-Motivated
- Analytical and Critical Thinking
- Problem-Solving
- Organization and Time Management
- Team building
- Active Listening
- Priority management
- Strategy development
- Growth planning
- Adept multi-tasker
- Fluent in Spanish
- MS Office
Timeline
Global Project Manager
Arrow Electronics
2006.07 - Current
Inside Sales Representative
Arrow Electronics
2006.02 - 2020.07
Inside Sales Representative
LXI
2005.10 - 2006.02
Inside Sales Representative
Rep Inc.
2003.02 - 2005.09
Placement Specialist
Wright K Technology
2002.10 - 2003.02
Inside Sales Representative
Elcom
1998.06 - 2002.07
Buyer
SCI
1997.01 - 1998.06
Customer Service Representative
Kemet Electronics
1996.04 - 1996.12
Bachelor of Arts - Spanish
University of Southern Mississippi
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