Ellen St. Laurent
Newnan,GA
Summary
Passionate flower farmer and floral designer with extensive hands-on experience working on a flower farm assisting with all stages of production including seed starting, transplanting, field maintenance, harvesting, and post-harvesting handling, weeding, bouquet making and market preparation. Skilled in identifying bloom stages, managing pests and diseases and preparing flowers for retail, events and markets.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance work efficiency.
Overview
7
7
years of professional experience
Work History
Sales Associate
Breaking Ground Farm and Nursery
05.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Provide daily care for a wide variety of plants, including watering, pruning and monitoring plant health.
- Assist customers in selecting appropriate plants based on growing conditions, care requirements and aesthetic preferences.
- Maintained inventory levels through regular stock checks.
- Processed transactions efficiently using point-of-sale systems.
- Developed product knowledge to provide informed recommendations to customers.
- Collaborated with team members to achieve sales targets and improve store performance.
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Flower Farmer & Floral Designer
Melanie's Garden
08.2022 - Current
- Cultivated diverse crops using sustainable agricultural practices to enhance soil health.
- Operated and maintained farm equipment, ensuring efficient production processes.
- Implemented pest management strategies to reduce crop damage and improve yields.
- Coordinated planting schedules to optimize harvest times and resource allocation.
- Assisted in developing irrigation systems that improved water conservation efforts.
- Monitored plant growth and health, adjusting care techniques as needed for optimal results.
- Trained new staff on operational procedures, enhancing team efficiency and safety compliance.
- Maintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Ensured timely planting and harvesting schedules for maximum productivity and minimal waste.
- Monitored weather conditions and adjusted irrigation and crop schedules accordingly.
- Enhanced soil quality through regular testing, targeted fertilization, and proper crop rotation practices.
- Implemented pest control strategies that minimized damage to crops without harming the environment or wildlife.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Utilized chemical and non-chemical methods to protect crops from weeds and pests.
- Conducted soil tests to determine nutrient deficiencies and adjusted fertilization practices accordingly.
- Improved soil health by rotating crops and utilizing natural fertilizers.
- Monitored weather patterns to optimize planting and harvesting schedules, minimizing crop loss.
- Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Created a custom seed-starting soil.
- Specialized in creating handcrafted wreaths using natural materials.
- Offer bespoke floral design services for weddings, corporate or special events and weekly farmers markets, with a focus on freshness, seasonality and aesthetic detail.
- Experienced in landscape and container design with a focus on creating artistry, ecology and structure to craft meaning landscapes.
- Collaborated with brides and wedding planners during a floral design session to curate arrangements for their wedding.
- Responsible for weekly booth setup, merchandising, and direct sales at local farmers market.
- Execute seed sowing process for flowers, herbs and vegetables as a part of a production schedule.
- Skilled in seed sowing, with attention to germination requirements and soil conditions.
- Responsible for the care and maintenance of indoor plants throughout a commercial office space.
Stylist Sales Associate
BHLDN
09.2021 - 02.2022
- Bridal Stylist- Specialized in one-on-one bridal consultations, offering expert guidance on fit, style and accessories to help clients find their ideal look.
- Curated personalized styling experiences to enhance customer satisfaction and loyalty.
- Collaborated with team members to maintain an organized and visually appealing sales floor.
- Educated customers on product features, benefits, and care techniques to drive informed purchasing decisions.
- Developed rapport with clients through exceptional service, resulting in repeat business and referrals.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Utilized booking software to organize daily and weekly appointment calendars, supporting seamless client experiences.
- Embraced fashion and understood market trends to articulate in client interactions.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Translated inspiration into action by solving customer styling needs.
Store Manager
Bruster's Real Ice Cream
03.2018 - 01.2022
- Oversaw daily store operations, ensuring optimal customer service and staff performance.
- Trained and mentored team members to enhance product knowledge and sales techniques.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
- Managed scheduling and staffing to maintain adequate coverage during peak hours.
- Conducted regular audits of store displays to ensure compliance with brand standards.
- Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Handled daily ice cream production, including ingredient prep, batch mixing, and equipment sanitation.
- Handled cash management, point-of-sale systems, and end-of-day reporting with accuracy and accountability.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
East Coweta High School
Sharpsburg, GA05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Crop rotation
- Customer relations
- General maintenance
- Farm operations management
- Pest control
- Organic farming
- Supply management
- Labor management
- Grounds maintenance
- Irrigation techniques
- Worker training
- Soil augmentation
- Weather forecasting
- Harvest operations
- Soil analysis
- Dumping and loading
- Excellent communication
- Attention to detail
- Active listening
- Crop inspection
- Decision-making
- Work scheduling
- Equipment operation
- Animal husbandry
- Soil preparation
- Disease control
- Facility cleaning
- Combine and harvester operation
- Gardening expertise
- Relationship building
- Multitasking
- Reliability
Timeline
Sales Associate
Breaking Ground Farm and Nursery
05.2025 - Current
Flower Farmer & Floral Designer
Melanie's Garden
08.2022 - Current
Stylist Sales Associate
BHLDN
09.2021 - 02.2022
Store Manager
Bruster's Real Ice Cream
03.2018 - 01.2022
East Coweta High School
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