Brian Jones
Portland,OR
Summary
Dynamic leader with a proven track record at American Red Cross, adept in work assignment delegation and performance monitoring. Specializes in enhancing employee engagement and utilizing business intelligence for trend tracking. Successfully managed diverse teams, demonstrating exceptional mentoring and team motivation skills, leading to significant operational improvements.
Overview
28
28
years of professional experience
Work History
Team Lead Collections Technician
American Red Cross
08.2021 - Current
- Collect blood from donors via direct collection and MCS+ apheresis
- Complete daily quality control checks on equipment and supplies
- Driving company vehicles to collection sites
- Ensuring documentation is accurate and concurrently recorded
Freelance Writer
self-employed
09.2003 - Current
- Informational research articles of 300-3000 words – specializing in law, medical research and general information articles
- Unique, creative rewrites for Web content
- Copywriting for print and online advertisements
Warehouse Delivery Dispatcher
Amazon Logistics
09.2017 - 01.2020
- Pick and stage routes for Amazon Flex drivers
- Oversee loading of routes while solving technical/logistical problems
- Maintain friendly and courteous attitude while performing all job functions
Editor/Content Manager
CountertopResource.com
01.2012 - 01.2020
- Company Overview: Founded, owned and operated partnership startup – online information portal for the countertop fabrication industry
- Write and edit unique articles and blog posts relevant to the industry
- Write and prepare marketing copy and develop email blasts for clients
- Oversee all aspects of business, including A/R, A/P, budgeting, sales, and website development
- Founded, owned and operated partnership startup – online information portal for the countertop fabrication industry
Assistant Manager
Downtown Newsstand
06.2001 - 10.2008
- Effectively communicate with customers and vendors
- Oversee and perform floor operations
- Handle cash, ring up sales, keep inventory, receiving and training
Computer Technician
BZ Enterprises
06.2000 - 04.2008
- Build custom desktop PCs from components to client needs
- Troubleshoot and repair desktop PC systems
- Upgrade and install hardware and software in Windows and DOS environments
Store Manager
Brewer Oil Co.
07.1996 - 08.1999
- Store Manager for convenience store and fast-food restaurant
- Oversee the work of 14 employees, including 3 assistants
- Hire, train and supervise employees - payroll, purchasing
- Balance daily receipts and preparing deposits in excess of $10,000 daily
Education
Liberal Studies -
University of Central Florida
Orlando, FL06.2006
Associate of Arts -
St. Petersburg College
Clearwater, FL07.2003
Diploma -
Galesburg Senior High School
Galesburg, IL06.1990
Skills
- Work assignment delegation
- Performance monitoring
- Trend tracking
- Employee engagement
- Complaint resolution
- Mentoring
- Team motivation
- Coaching
- Business Intelligence
Timeline
Team Lead Collections Technician
American Red Cross
08.2021 - Current
Warehouse Delivery Dispatcher
Amazon Logistics
09.2017 - 01.2020
Editor/Content Manager
CountertopResource.com
01.2012 - 01.2020
Freelance Writer
self-employed
09.2003 - Current
Assistant Manager
Downtown Newsstand
06.2001 - 10.2008
Computer Technician
BZ Enterprises
06.2000 - 04.2008
Store Manager
Brewer Oil Co.
07.1996 - 08.1999
Liberal Studies -
University of Central Florida
Associate of Arts -
St. Petersburg College
Diploma -
Galesburg Senior High School
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