Summary
Overview
Work History
Education
Skills
Software
Timeline
SalesAssociate
Oscar Valencia

Oscar Valencia

Legal Assistant - File Clerk
Santa Ana,CA

Summary

Accomplished Sales Manager offering two years of experience developing and maximizing softlines sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful leader of a team to effectively promote snazzy sales floor and excellent customer service.

Overview

5
5
years of professional experience
3
3

Years of customer Service

Work History

File Clerk

Sweet Lawyers
Newport Beach, CA
08.2022 - Current
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Updated firm's database with new information for client records and financial documents.
  • Addressed and resolved customer complaints and issues to improve satisfaction.
  • Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
  • Kept reception area clean and neat to give visitors positive first impression.

Footwear Team Lead

Dick's Sporting Goods, Inc
Tustin, CA
02.2020 - 08.2022
  • Demonstrated inspirational attitude that contributed to positive team and sales environment.
  • Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
  • Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
  • Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
  • Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

CSULB Police Communications

Long Beach State University
Long Beach, CA
01.2022 - 05.2022
  • Provided administrative support to senior team members Captain Almaguer and Chief Brockie
  • Wrote and distributed press releases and social media content for clients and company.
  • Prepared social media posts and videos with eye for viral content strategies.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.

Photobooth Attendant

Pixster Photobooths
Buena Park, CA
08.2018 - 02.2020


  • Adjusted lighting and camera focus to promote high-quality photos.
  • Kept photo booths and props clean and neat before and during events.
  • Maintained photo booth by changing ink and paper as needed.
  • Attended several weddings, parties, fundraisers and festivals with repeat positive feedback and numerous referrals.
  • Assisted guests with booth instructions and operation, answering questions and delivering personable service.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service.
  • Engaged customers by suggesting fun poses and interacting with guests in fun ways.

Education

Bachelor of Arts - Journalism

California State University - Long Beach
Long Beach, CA
08.2018 - 05.2022

High School Diploma -

Godinez Fundamental High School
Santa Ana, CA
08.2014 - 05.2018

Skills

Adobe Suite expertise

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Software

Microsoft Suite

Google Workspace

Salesforce

Timeline

File Clerk

Sweet Lawyers
08.2022 - Current

CSULB Police Communications

Long Beach State University
01.2022 - 05.2022

Footwear Team Lead

Dick's Sporting Goods, Inc
02.2020 - 08.2022

Bachelor of Arts - Journalism

California State University - Long Beach
08.2018 - 05.2022

Photobooth Attendant

Pixster Photobooths
08.2018 - 02.2020

High School Diploma -

Godinez Fundamental High School
08.2014 - 05.2018

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Oscar ValenciaLegal Assistant - File Clerk