Kennede Cofield

Offered assistance and answered questions to make sure each client is comfortable and has an understanding of policies, procedures, and paperwork.

Welcomed each new arrival pleasantly and confirmed appointments and identification.

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Collaborated with team members to handle guest requirements from check-in through check-out.

Filed and Organized incoming mail, dropped payments and paperwork.

Outgoing mail responsibilities using postage machine.

Directed emails, company downloads and attachments to client files.

Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.

Provided one-on-one and group-based learning support to maintain student progress and development.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.

Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.