Hi, I’m
Megan Murphy
Visalia,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
years of professional experience
Work History
Visalia Rescue MissionVisalia, California
Receptionist/Scheduler
04.2017 - 05.2019
Job overview
- Schedule Donation pick ups.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Performed data entry tasks into various computer systems accurately and promptly.
BENELECTVisalia, California
Insurance Underwriter
07.2016 - 05.2017
Job overview
- Participated in meetings with senior management team members regarding strategic initiatives for improving product offerings or increasing market share.
- Developed relationships with brokers, agents, and external partners who may refer potential customers.
- Performed quality assurance checks on completed work prior to submission.
- Negotiated with customers regarding policy terms and conditions as needed.
- Identified opportunities to improve underwriting processes or procedures.
- Investigated discrepancies between application information provided by customers versus third-party sources.
- Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.
- Maintained detailed records of underwriting decisions and processes.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
BEN-E-LECTVisalia
Compliance Officer
05.2014 - 07.2016
Job overview
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Warned violators of infractions or penalties.
BEN-E-LECTVisalia, CA
Mail Sorter
09.2012 - 05.2014
Job overview
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Performed final preparation for outgoing, metered correspondences prior to placement for production.
BEN-E-LECTVisalia, Ca
Receptionist
05.2013 - 01.2014
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
South UniversitySavannah, GA
Bachelor of Arts from Psychology
06-2027
Skills
- File Management
- Technical Support
- Project Coordination
- Travel Coordination
- Data Entry
- Scheduling
- Positive and professional
- Document Management
- Business Correspondence
- Multi-Line Telephone Systems
- Verbal and written communication
- Mail handling
- Supply Management
- Scheduling appointments
Member of The National Society of Leadership and Success
- Only 8% of students nationwide get nominated.
Timeline
Receptionist/Scheduler
Visalia Rescue Mission
04.2017 - 05.2019
Insurance Underwriter
BENELECT
07.2016 - 05.2017
Compliance Officer
BEN-E-LECT
05.2014 - 07.2016
Receptionist
BEN-E-LECT
05.2013 - 01.2014
Mail Sorter
BEN-E-LECT
09.2012 - 05.2014
South University
Bachelor of Arts from Psychology
Similar Profiles
Lupita Rangel LeonLupita Rangel Leon
Volunteer at Visalia Rescue MissionVolunteer at Visalia Rescue Mission
Michelle CamachoMichelle Camacho
Volunteer at Visalia Rescue MissionVolunteer at Visalia Rescue Mission
Jessica GravittJessica Gravitt
Volunteer and Partner Coordinator at Visalia Rescue MissionVolunteer and Partner Coordinator at Visalia Rescue Mission
Zachariyah NavaZachariyah Nava
Corpse Member at CSETCorpse Member at CSET
William PerkinsWilliam Perkins
Business Owner at Shed Culture Barns – Authorized Old Hickory Sheds DealerBusiness Owner at Shed Culture Barns – Authorized Old Hickory Sheds Dealer