Ambitious accounting student with consistently excellent grade average seeking to use skills acquired in a real-world application. Possesses extensive experience in customer relations, including managerial and leadership roles.
Overview
3
3
years of professional experience
Work History
Kroger
Cashier
The Woodlands, TX
12.2021 - Current
Manage daily operations of cash register POS system and ensure proper till balance
Train new associates in cash-handling basics and provide suggestions for approaching upset or disgruntled customers
Customer Service Specialist
DICK'S Sporting Goods
The Woodlands, TX
05.2021 - 12.2021
Supervised 8-10 associates daily, and ensured policy was upheld during all procedures
Trained new and existing associates in original sales techniques, increasing average sales volume by 25% and contributed to store achieving Gold Status
Accurately prepared all opening tills, and audited all closing tills to ensure ending balance reflected cash receipts
Personally recognized by District Manager for superb sales results
Front End Supervisor
Ross
Magnolia, TX
08.2020 - 04.2021
Responsible for the success and development of new and current personnel in Front End
Managed work of 8-10 employees daily, increasing crew efficiency by an average of 67%
Used complete cash receipt system to track daily sales and inventory
Recognized at District Level for developing one of the most friendly and efficient teams
Cashier
Godiva Chocolatier
The Woodlands, TX
08.2019 - 12.2019
Maintained thorough knowledge of store merchandise and gained extensive knowledge of new and non- traditional product lines
Operated cashier register POS system, handling an average of 200 transactions daily and balanced till(s) at end of shift
Communicated with customers frequently and provided genuine, friendly service
Customer Service Representative
HEB
The Woodlands, TX
04.2018 - 02.2019
Built rapport with customers by providing quality service and active problem-solving
Developed reputation for prompt, efficient service with high level of accuracy, receiving top ratings for 6 months
Developed better understanding of the company's product offerings, creating greater enjoyment of store's merchandise