Mackenzie Rodgers
North Little Rock,AR
Summary
Adept at enhancing patient care and pharmacy efficiency, my tenure at UAMS and City Pharmacy honed my pharmacotherapy knowledge and customer service skills. Leveraging medication preparation expertise and interpersonal communication, I improved medication distribution processes and patient education, significantly boosting customer satisfaction and safety. I am eager to gain expertise in compounding medications, filling prescriptions and counseling patients. Team-oriented and adept in quickly learning new systems, policies, and procedures. Pursuing Doctorate degree in Pharmacy as well as PhD in Pharmacy as well.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Intern-Student
UAMS
2023.08 - Current
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
Pharmacy Technician
City Pharmacy
2017.08 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Representative
Aeropostale
2018.11 - 2019.03
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Ph.D. - Doctor of Pharmacy
University of Arkansas For Medical Sciences
Little Rock, AR05.2027
Bachelor of Science - Biology And Biochemistry
University of Arkansas At Monticello
Monticello,AR05.2023
Skills
Customer Service
Medication preparation
Patient education and counseling
Medication Distribution
Pharmacotherapy Knowledge
Interprofessional Collaboration
Patient Counseling
Client rapport
Drug safety
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Certification
- Immunization Certified
- Point of Care Testing Certified
- CPR Certified
Timeline
Pharmacy Intern-Student
UAMS
2023.08 - Current
Sales Representative
Aeropostale
2018.11 - 2019.03
Pharmacy Technician
City Pharmacy
2017.08 - Current
Ph.D. - Doctor of Pharmacy
University of Arkansas For Medical Sciences
Bachelor of Science - Biology And Biochemistry
University of Arkansas At Monticello
- Immunization Certified
- Point of Care Testing Certified
- CPR Certified
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