Carolyn Terkelsen
Columbus,OH
Summary
Caring, diligent certified nursing assistant with demonstrated success in patient care. Team-oriented and reliable with excellent interpersonal and communication skills. Discreet and confidential in all dealings with patients and staff.
Overview
8
8
years of professional experience
Work History
State Tested Nursing Assistant
Legacy of Dublin
05.2024 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Provided direct personal patient observation, care, and assistance to 12+ patients per shift.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of 12+ residents under long-term care.
Certified Nursing Assistant
Patewood Post Acute
08.2022 - 08.2023
- Assisted approximately 15 residents each shift with activities of daily living; ensured they were on time for all meals and activities
- Observed physical and emotional changes, collected vital signs and reported patient conditions to nurses
- Helped residents with daily hygiene, including showering, oral and peri care, incontinence care, minimizing rashes, sores and soiling
- Provided social and emotional support to improve residents' morale
- Assisted in training and orientation of 6 new CNAs
- Supported needs of 15+ residents under long-term care.
- Delivered high-quality care to rehab patients in rehabilitation facility.
Administrative Assistant to CFO/HR Assistant/Paraprofessional
Christian Heritage School
08.2016 - 08.2021
- Helped supervise students' assignments and reinforce concepts by tutoring and assisting them individually and in small groups in five different classrooms
- Updated and accurate information was provided to parents and vendors in correspondence to inquiries
- Managed daily office operations, ordered supplies, answered emails and arranged travel
- Managed approximately 60 incoming calls, and emails per day from parents and vendors.
- Implemented new AP technology to improve efficiency for department
- Maintained records accuracy of bank account transactions, journal entries, A/P and A/R
- Initiated and conducted background checks for new hires and onboarding employees
- Performed clerical duties, managed classrooms, and coordinated teacher documents
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Certified Nursing Assistant Certificate -
Greenville Community College
Greenville SC02-2022
BLS CPR Certification
03.2024
Certificate in Biblical Studies -
Cedarville University
Cedarville OHSkills
- Vital Signs
- Direct Patient Care
- Electronic Medical Records (EMR)
- Privacy and HIPPA Regulations
- Microsoft Office (Word, Power Point, Excel)
Timeline
State Tested Nursing Assistant
Legacy of Dublin
05.2024 - Current
Certified Nursing Assistant
Patewood Post Acute
08.2022 - 08.2023
Administrative Assistant to CFO/HR Assistant/Paraprofessional
Christian Heritage School
08.2016 - 08.2021
Certified Nursing Assistant Certificate -
Greenville Community College
BLS CPR Certification
Certificate in Biblical Studies -
Cedarville University
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