Osbaldo Capistran
3831 University Center Dr Las Vegas ,NV
Summary
I am a determined, perseverant, innovative and hard worker. I have full time availability and can work as many hours as possible. I am a great motivator, I hold a great amount of focus for work priorities and am a people person more than anything. My goal is to please the customer and do what I can to make sure the job is done right and perfectly.
Overview
13
13
years of professional experience
Work History
Food Runner
Park MGM Resort & Casino
02.2018 - Current
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Completed final preparations of dishes and quickly delivered items to customers.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Delivered entrees to tables and made sure each guest received the correct menu items.
- Offered insight into menu items to answer customer questions.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Restocked food supplies in kitchen and organized storage areas.
- Cleaned and sanitized food preparation and serving areas.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
- Kept detailed knowledge of and followed all food safety guidelines.
Taco Bell
Assistant General Manager
12.2010 - 12.2017
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Education
High School Diploma -
Forney High School
Las Vegas, NV06.2010
Skills
- Cleaning and sanitizing methods
- Table bussing
- Trash removal
- Dining room setup
- Closing duties
- Restroom oversight
- Issue escalation
- Serving staff support
- Inventory control
- Food running
- Menu inquiries
- Table setting arrangement
- Customer seating
- Dining room organization
- Guest service
- Table setup
- Planning and coordination
- Project organization
- Inventory management
- Communications
- Problem resolution
- Team building
- Relationship development
- Organization
- Customer service
- Team management
Timeline
Food Runner
Park MGM Resort & Casino
02.2018 - Current
Taco Bell
Assistant General Manager
12.2010 - 12.2017
High School Diploma -
Forney High School
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