Anahi Hernandez
Hobbs,NM
Summary
Dynamic Customer Service Representative with experience at HTeaO, excelling in problem resolution and active listening. Enhanced customer satisfaction by educating patrons on menu offerings and streamlining order processing, significantly reducing wait times. Proficient in data entry and adept at managing customer relations, ensuring a positive experience for all clients.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
HTeaO
02.2024 - Current
- Provided exceptional customer service, resolving inquiries and concerns efficiently.
- Assisted in managing inventory levels, ensuring product availability for customers.
- Educated customers on menu offerings, enhancing overall customer experience.
- Collaborated with team members to streamline order processing and reduce wait times.
Education
High School Diploma - High School Lecel
Eunice High School
Eunice, NM05.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Call center experience
- Customer relations
- Problem resolution
- Complaint handling
Languages
English/ Spanish
Full Professional
Timeline
Customer Service Representative
HTeaO
02.2024 - Current
High School Diploma - High School Lecel
Eunice High School
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