Heather Morton
Glendale ,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Aurora Behavioral Health
08.2020 - Current
- Provided support to patients experiencing emotional distress or mental health crises, utilizing therapeutic communication techniques to create a sense of trust and safety.
- Collaborated with physicians to assess patients and deliver appropriate treatment, managing rapidly changing conditions. Administered medications (oral, IV, and intramuscular) and treatments, while closely monitoring patient responses and adjusting care plans with healthcare teams.
Health Unit Coordinator
Quail Run Behavioral Health
05.2016 - 04.2017
- Provided care for 25-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
Health Unit Coordinator
Banner University Medical Center
09.2015 - 05.2016
- Organized patient files and streamlined operations to improve efficiency.
- Answered phone calls and messages for nurses, scheduling consults and handling patient inquiries.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ11.2024
Associate of Science - Nursing
Carrington College
Phoenix, AZ04.2020
Skills
- Arizona State Board of Nursing License: #241237
- Patient Assessments
- Multidisciplinary Team Collaboration
- Crisis intervention
Timeline
Registered Nurse
Aurora Behavioral Health
08.2020 - Current
Health Unit Coordinator
Quail Run Behavioral Health
05.2016 - 04.2017
Health Unit Coordinator
Banner University Medical Center
09.2015 - 05.2016
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Carrington College
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