Experienced and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet executive goals.
Overview
12
12
years of professional experience
Work History
Retail Sales Associate
Madrag
04.2021 - 05.2023
Increased sales revenue through positive customer service.
Maintained a clean and organized store environment.
Worked in managing inventory, accurately processing shipments, and restocking merchandise as needed.
Collaborated with team members to excel the working experience.
Brought creative thinking in design choices and ideas
Promoted special offers and events by engaging with customers.
Payed close attention to product displayed.
Trained and supervised new employees to use selling strategies and apply best practices.
Receptionist
JW Marriott
02.2017 - 04.2020
Committed customer satisfaction by promptly addressing problems and providing accurate information.
Worked front desk operations and increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Managed appointment scheduling, reduced wait times and increased client satisfaction.
Provided multitasking abilities, managing numerous tasks under tight deadlines.
Cultivated positive relationships with clients and workers through professional relations.
Cleaner
JW Marriott
11.2015 - 02.2017
Cleaned room areas providing cleanliness for rightful customers
Conducted regular inspections of facilities to identify potential hazards or areas requiring attention.
Developed strong relationships with workers through professionalism and consistent delivery of reliable services.
Exceeded client expectations in providing quality services.
Showcased adaptability in adapting work schedules according to changing demands from management.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Removed trash, debris and other waste materials from premises.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Cashier
Kmart
05.2011 - 01.2013
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations.
Prevented loss by monitoring potential theft or fraud situations.
Education
Bachelor of Science - Nursing
Montgomery College
Rockville, MD
06.2010
Skills
Great Positive attitude
Communicative
Reliable in managing work desk, cash register and money handling
Great time Management
Multilingual being a speaker of English, Spanish, and French
Reliable decision maker
Marketing skills regrading sales trends and display