Rita Armour
Indianapolis,IN
Summary
Accomplished Processing Clerk with 15 1/2 years' experience in Corrections. Gifted at prioritizing multiple tasks to complete required duties while providing excellent customer service. Professional and detail-oriented with emphasis on keeping confidential information private. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate INCITE systems. Effective at operating within DOC regulations and Community Corrections department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Processing Clerk position in fast pace environment. Ready to help team achieve company goals. Experienced Processing Clerk with over 15 years of experience in Corrections. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Processing Clerk
Marion County Community Corrections
Indianapolis, INDIANA
08.2006 - Current
- Increased number and quality of search results with database search techniques.
- Filed electronic and hard copy documents to maintain organized records.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Typed 40 wpm, allowing for fast and accurate data entry.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Determined and recommended methods to address improvement opportunities.
Education
High School Diploma -
Admiral King High School
2600 Ashland Ave, Lorain, OH 4405206.1990
Skills
- Answering phones
- Searching records
- Filing systems
- Producing reports
- Typing 40 wpm
- Order preparation
- Inventory management
- Great mathematical skills
Skating, cooking, sewing,
I enjoy these things when I'm not working. I also love my church life.
Additional Information
Very reliable worker and I am lovable. I like to keep my area & area around me very clean. I am proud of myself, happy and grateful. I believe in myself. I treat others the way I want to be treated. I look for positivity in all things. I speak up. I will help out in any way that I can.
Timeline
Processing Clerk
Marion County Community Corrections
08.2006 - Current
High School Diploma -
Admiral King High School
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