Maisie Florio

• Support clinic operation

➣Administrative tasks, including accounts payable and receivable.

➣Verify insurance benefits eligibility and obtain authorization, referrals, and co-pay/co-insurance collection.

➣Patient scheduling, communicate with doctors regarding patient care.

➣Maintaining existing insurance credentials, as well as establishing new ones.

➣Assist PTs in patient care.

➣Reducing cancellation rates by offering rescheduling appointments.

➣Building good relationships with patients, reaching out after cancellations.

➣Doctor's office solicitation.

• Medical Records Custodian.

➣Maintained an organized filing system of confidential client information in accordance with HIPAA compliance.

• Developed strategic plans to increase profitability and efficiency.
• Managed daily operations of business, including hiring and training staff.
• Reviewed legal documents related to business operations.

• Staffing, Accounting, Inventory, Supervisor.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Oversaw financial management, budget management, accounting and payroll activities.

• Supervised staff
• Organized promotional campaigns, including social media, print materials, press releases, and website content.
• Managed relationships with advertising agencies and vendors.
• Designed and produced marketing collateral for product launches and promotions.