Summary
Overview
Work History
Education
Skills
Certification
Software
Quote
Timeline
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Najam Khan

Senior Technology Leader
Houston,TX

Summary

Strategic & transformative IT leader with over 23 years of experience successfully leading and managing critical Information Technology (IT) projects and highly efficient and capable technical and business teams. Experience includes over 10 years in a formal leadership role with direct accountability to VP-level and C-level stakeholders.

Overview

26
26
years of professional experience
6
6
years of post-secondary education
6
6
Certifications

Work History

Principal Consultant - Freelance

Cognito Consulting PVT LTD
Dubai
12.2019 - Current
  • Worked with organizations to help them overcome complex challenges and achieve their strategic objectives by leveraging digital technologies and harnessing the power of Cloud Computing.
  • Provided high-level technical expertise to projects in Agile, Waterfall and SAP Activate methodologies for mainly food and manufacturing Industry.
  • Worked in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project.

Sr. Manager IT & Quality Control

E-Marine PJSC An Etisalat Telecom Company
Dubai, UAE
04.2016 - 11.2019
  • Installed and managed NetSuite ERP Solution to automate to automate critical processes and provide key data insights across on-premise, mobile, and web-based platforms.
  • Oversaw IT department operations and training.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.

Sr. Manager ICT - Group CIO Role

United Al Saqer Group
Abu Dhabi, UAE
11.2012 - 10.2016
  • Researched new technologies and chose best options for company priorities and cost-effectiveness.
  • Devised and wrote corporate technology procedures, modifying security policies for each worker level.
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Configured and implemented IT initiatives to produce measurable business value.

Sr. Manager IT Infrastructure and Change

Lloyds Banking Group
Dubai, London
07.2006 - 10.2012
  • Worked with IT leadership, Senior Management, business leaders, and decision-makers to define and implement a Strategic Plan for the portfolio of all IT infrastructure, integration tools, and technologies; and articulate them to team members and other associates
  • Led the Ops/Infra function and have ownership of IT Networks, Datacenter, End User Services, & Cyber Security.
  • Brought an infrastructure and integration perspective to all IT initiatives and ensure that all program and project activities adhere to Group IT architectural standards and practices.

Project Manager IT Infrastructure

Future Pipe Industries
Dubai, Houston
10.2004 - 06.2006
  • Led the IT infrastructure team and external service providers; set goals, prioritize projects, communicate with stakeholders, and oversee budgets.
  • Designed and successfully developed an IT infrastructure solution across 4 international sites (Oman-Muscat, Houston-TX, Gulf Port-MS, Doha-Qatar) incorporating the development of data centers, network and server infrastructures, data communication and VoIP telecoms systems for 270+ nodes (Cisco LAN, WAN/VPN, CITRIX, VMWARE, SQL, SharePoint, Data Center, CCTV, RSA, Access Control, SAN, Veritas Backup, DNS, DHCP, etc.).

Systems Engineer

Fujitsu Computer Systems
Sunnyvale, CA
01.2000 - 06.2004
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
  • Completed technical reviews of existing systems and suggested updates or changes.
  • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
  • Performed integration readiness analyses of systems designed for installation into existing assets.

Technical Support Specialist

Microbase Technology
Santa Clara, CA
01.1996 - 12.1999
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Recorded and maintained relevant notes for each client and work order.

Education

Master of Science - Computer And Information Sciences

University of Phoenix
Tempe, AZ
09.1999 - 04.2001

Bachelor of Science - Management Information Systems

Southern Illinois University Carbondale
Carbondale, IL
01.1991 - 05.1995

Skills

    Project Management

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Certification

PSM1 - Scrum Master

Software

Microsoft: Office 365, SharePoint, Teams, Project, Azure DevOps

Atlassian: Confluence, Jira

Quote

Perfection is not attainable, but if we chase perfection we can catch excellence.
Vince Lombardi

Timeline

PSM1 - Scrum Master

01-2021

Principal Consultant - Freelance

Cognito Consulting PVT LTD
12.2019 - Current

COBIT 5 Foundation

08-2017

Sr. Manager IT & Quality Control

E-Marine PJSC An Etisalat Telecom Company
04.2016 - 11.2019

Sr. Manager ICT - Group CIO Role

United Al Saqer Group
11.2012 - 10.2016

EPI - Data Centre Professional

09-2012

Microsoft Project Management Professional

06-2012

ITIL v3

11-2011

PMI® PMBOK (PMP) (2010-2023)

08-2010

Sr. Manager IT Infrastructure and Change

Lloyds Banking Group
07.2006 - 10.2012

Project Manager IT Infrastructure

Future Pipe Industries
10.2004 - 06.2006

Systems Engineer

Fujitsu Computer Systems
01.2000 - 06.2004

Master of Science - Computer And Information Sciences

University of Phoenix
09.1999 - 04.2001

Technical Support Specialist

Microbase Technology
01.1996 - 12.1999

Bachelor of Science - Management Information Systems

Southern Illinois University Carbondale
01.1991 - 05.1995

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Najam KhanSenior Technology Leader