Lindsay Longo
Land O' Lakes,FL
Summary
Dynamic VP of Strategic Accounts at Imperium Data Networks, recognized for driving significant business growth through expert sales leadership and innovative market strategies. Proficient in CRM software and skilled in cultivating strong customer relationships, consistently achieving remarkable revenue increases. A proven track record in business development and enhancing client satisfaction, previously excelled at Modern Enterprise Solutions Inc.
Overview
25
25
years of professional experience
Work History
VP of Strategic Accounts
Imperium Data Networks
Tampa, FL
10.2018 - Current
- Uncovered new business growth areas through targeted prospecting.
- Directed team to consistently meet revenue objectives.
- Set high objectives for staff to encourage accomplishment and exceed company goals.
- Reviewed sales pipelines on a weekly basis to identify areas for improvement or potential issues.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Secured contracts and finalized agreements, enhancing profitability.
- Built strong relationships with vendors and distributors.
- Reviewed sales performance to determine alignment with planned objectives.
- Developed business cases for new products or services to present to senior management.
- Participated in negotiations between partners, suppliers, customers when required.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Fostered and preserved lasting, solid connections with customers to secure high levels of contentment.
- Increased profit margins through effective management of expenses, budget, and overhead.
- Developed and implemented strategic sales plans to achieve corporate objectives.
- Conducted regular meetings with sales team to review performance and set goals.
- Worked closely with cross-functional teams such as finance, legal, operations.
- Generated potential sales openings through consistent inbound lead follow-through.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Monitored performance metrics such as ROI, conversion rate, cost per sale.
- Assisted in driving development within the sales team.
- Identified and targeted new business opportunities through market research and analysis.
- Regularly attended industry conferences to stay abreast of latest trends in the sector.
- Managed a portfolio of accounts to achieve long-term success.
- Organized trade shows and other events to promote products and services.
- Developed and implemented sales strategies to increase market share.
- Provided training and mentorship to junior members of the sales team.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
- Collaborated with marketing teams to create promotional campaigns that increased brand awareness and drove sales growth.
- Set and monitored sales targets for individual team members and the team as a whole.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Built strong relationships with internal stakeholders at all levels of the organization.
- Negotiated contracts with key customers and suppliers.
- Used cold calling and networking to sell products and services.
- Acted as a liaison between the customer and cross-functional internal teams.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Executive
Modern Enterprise Solutions Inc.
Tampa, FL
11.2015 - 08.2018
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained effective scheduling to complete assignments punctually.
- Continuously maintained updated records in databases.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed collaborations with logistics partners for on-time deliveries.
- Tailored sales approaches in response to peer input and client interactions.
- Utilized cold calling techniques to increase sales of products and services.
- Participated in professional development to enhance product understanding.
- Provided exceptional assistance to customers.
- Delivered sales presentations to high-level executives and decision-makers.
- Identified customer demands to drive higher sales and profits.
Licensed Aesthetician & Surgical Coordinator
Eberbach Plastic Surgery
Hudson, FL
05.2010 - 06.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Managed inventory and supplies to ensure materials were available when needed.
- Ensured timely completion of tasks by managing time effectively.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with anesthetists and nurses before, during and after surgical procedures for comprehensive care.
- Informed patients and caregivers of preoperative and postoperative requirements and home care treatments, including diet and medication use.
- Performed skin analysis to determine client needs and recommended appropriate treatments.
- Performed facial treatments on clients to correct and prevent skin conditions, microdermabrasion, laser resurfacing, chemical peels, and Thermage.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Scheduled patient consultations and treatments using medical software.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Ensured all equipment was properly sterilized before use.
- Assessed client needs and recommended skin care and anti-aging products.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Designed customized facial and body treatments meeting individual client needs.
- Maintained accurate records of client visits and treatments provided.
- Processed payments for services rendered via cash, credit card or check payment systems.
Licensed Medical Aesthetician & Medical Assistant
Bay Dermatology and Cosmetic Surgery, P.A.
Tampa, FL
11.1999 - 03.2010
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Changed dressings on wounds to prevent infection and check for healing.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Maintained cleanliness of workspaces for all treatments.
- Built positive client relationships and guided clients through treatments.
- Provided post-treatment instructions to ensure optimal results from treatments.
- Inspected client's skin to determine best courses of treatment.
- Boosted sales of exclusive skin care items and suggested service improvements.
- Engaged in continuing education courses to remain current with trends in aesthetics industry.
- Designed customized facial and body treatments meeting individual client needs.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Educated clients on skin conditions, treatments and products to grow sales.
Education
Skin Care Specialist - Skin Care
Chamberlin Adult
Tampa05-2001
Skills
- Forecasting
- Proposals and presentations
- Process improvement
- Customer and employee rapport
- Price structuring
- CRM software
- Account management
- Industry best practices
- Business development
- Metrics tracking
- Sales leadership
- Presentations
- Client relationship building
- Negotiation and persuasion
- Customer prospecting
- Critical thinking
- Verbal and written communication
- Business growth and marketing strategies
- Documentation and reporting
- Customer service
- Contract negotiation
Timeline
VP of Strategic Accounts
Imperium Data Networks
10.2018 - Current
Sales Executive
Modern Enterprise Solutions Inc.
11.2015 - 08.2018
Licensed Aesthetician & Surgical Coordinator
Eberbach Plastic Surgery
05.2010 - 06.2014
Licensed Medical Aesthetician & Medical Assistant
Bay Dermatology and Cosmetic Surgery, P.A.
11.1999 - 03.2010
Skin Care Specialist - Skin Care
Chamberlin Adult
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