Brian Domer

As Operations Manager at Small and Associates, I oversaw the firm’s daily operations and implemented strategic initiatives to support real estate growth and compliance with the Virginia Real Estate Board. My role combined leadership, process optimization, financial oversight, and team development to ensure smooth business performance and client satisfaction.

Key Responsibilities

• Team Leadership & Performance Oversight
• Directed and supported a small team of staff and agents, ensuring operational tasks, client interactions, and listing requirements were completed on schedule.
• Designed and delivered in-depth training on multiple platforms to streamline agent-to-client workflows, from initiation to closing.
• Directly initiated and vetted all job applications for staff and agents, ensuring quality recruitment aligned with company goals.
• Operational Excellence & Compliance
• Oversaw property listing requirements and ensured compliance with Virginia Real Estate Board standards.
• Implemented process improvements to reduce turnaround times, enhance efficiency, and elevate client experience.
• Maintained accurate transaction, client, and agent records to support audits and regulatory requirements.
• Financial & Resource Management
• Partnered with the Financial Specialist to manage monthly expenditures, allocating budgets effectively to optimize resource use and reduce costs.
• Monitored company spending, identified inefficiencies, and introduced strategies to improve profitability.
• Strategic Planning & Growth
• Developed and executed strategic plans aligning company objectives with market opportunities and growth targets.
• Assisted leadership in crafting marketing and client engagement strategies to increase listing visibility and attract buyers.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.

• Provides crisis intervention support and guidance to individuals and families impacted by suicidal ideation, as well as facilitate access to appropriate mental health services
• Stay current on evidence-based practices, research, and trends in suicide prevention to inform program development and advocacy efforts within the community
• Collaborates with community partners, mental health providers, and government agencies to enhance coordination of care and resources for individuals in suicidal crisis
• Lead a team of professionals in conducting needs assessments, program evaluations, and data analysis to continuously improve services and outcomes throughout the Clamancy
• Develop and implement comprehensive suicide prevention programs targeted at at-risk populations, including training to 16,000 personnel, public outreach, and awareness campaigns

• Maintains an inventory of $2,000 of household supplies, handled purchasing and budgeting, and coordinated repairs and maintenance as needed to a 1907 Historical Home with a budget of $35,000
• Provides personal assistance to the officer and their family, including running errands, handling correspondence, and overseeing special projects
• Supervises and trained a team of support staff to ensure a smoothly running household and excellent service delivery
• Organizes and maintained household schedules, including meal planning, grocery shopping, and coordinating events and appointments
• Manages the household operations for a senior military Flag officer, overseeing all tasks were completed efficiently and to the highest standards and providing information updates to my supervisor

• Provided one-on-one career counseling to 210 military personnel across all ranks, assisting with career planning, resume writing, and job search strategies
• Conducted routine workshops and seminars on career development topics such as interview preparation, networking, and transitioning to civilian employment
• Administered career assessments to evaluate strengths, interests, and goals, guiding individuals in making informed career choices
• Collaborated with other support services within the command to provide holistic solutions to career-related challenges
• Maintained up-to-date knowledge of military policies and programs related to career development and advancement opportunities for service members

• Led a team of 7 chefs and 3 Logistics Specialist in a high-volume Supply Department, overseeing all aspects of food preparation, menu planning, Repair parts, and execution for daily and long deployments.
• Supervised Culinary Specialist and Implemented cost-saving measures resulting in a 15% reduction in food costs while maintaining an inventory of $100,00 in food and consumables. Supervised logistic Specialist while maintaining 100% inventory over $300,000 while maintaining high quality standards for high visible operations.
• Developed seasonal menus showcasing locally sourced ingredients, resulting in positive customer feedback and increased sales
• Conducted regular training sessions to ensure consistency in food quality and adherence to food safety standards
• Collaborated with management to develop and implement strategies to improve overall inventory of parts and food efficiency and workflow

• Executive Pastry Chef to the Secretary of Defense.
• Led a joint military team of 19 chefs in the Navy, Marines, and Army in developing and executing a seasonal dessert menu for a high-end restaurant for the Secretary of Defense, consistently receiving rave reviews from customers and critics of the armed forces and foreign dignitaries
• Managed all aspects of the pastry kitchen, including recipe development, inventory management, budgeting, and staff training to ensure the highest quality and consistency in desserts
• Collaborated with the executive chef/ supervisor and other department heads to create cohesive and innovative menus that showcased the restaurant's culinary vision
• Implemented cost-saving measures and efficiency improvements saving 45% in the pastry kitchen, resulting in a significant decrease in food costs while maintaining quality standards
• Mentored and coached 5 junior pastry chefs, fostering a culture of creativity, teamwork, and continuous learning within the pastry department.

• Utilized culinary expertise to develop innovative and delicious menu items that catered to diverse dietary preferences and restrictions
• Demonstrated exceptional knife skills and mastery of cooking techniques to consistently produce high-quality and visually appealing dishes
• Collaborated with the culinary team to streamline kitchen operations, resulting in increased efficiency and productivity
• Conducted food cost analysis and inventory management to ensure optimal budget adherence and profitability
• Maintained a clean and organized kitchen environment in compliance with health and safety regulations
• Other duties as a Watch Captain included were training for Casualty Response Team and Emergency Medical Team to ensure a safe ship environment.