Summary
Overview
Work History
Skills
Timeline
Generic

Tafayia Tackie

Ozark,AL

Summary

Accomplished Supervisor and Manager recognized for outstanding leadership and decision-making skills. Promotes culture of operational excellence, safety and collaboration. Verifiable strengths in designing and improving work processes, including scheduling and cost control. Quality-driven leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.

Overview

11
11
years of professional experience

Work History

Store Manager

Dirt Cheap (Channel Control Merchants)
03.2018 - 12.2024
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Updated and maintained store signage and displays.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Coordinated social media and marketing strategies to promote brand awareness and increase sales.

Quality Control Inspector

Southern Classic Food Group
08.2017 - 01.2018
  • Managed employees for maximum productivity, efficiency and job safety.
  • Troubleshot mechanical problems, identifying causes and taking swift corrective actions.
  • Monitored and improved yields, reducing downtime and shrink.
  • Recommended measures to improve production methods, equipment performance and quality of products.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Prepared operating shift logs, defining shift teams and schedules per production unit.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Inspected, tested and measured materials, products and installations against specifications.
  • Followed industry standards and manufacturer instructions to calibrate measurement tools.
  • Handled, measured and mixed chemicals following prescribed methods and testing requirements.

Lead Production Supervisor

JELD-WEN Windows
03.2014 - 08.2017


  • Enforced safety and sanitation regulations
  • Directed and coordinated the activities of employees, engaged in the production, processing of goods, such as inspectors, machine setters, and fabricators
  • Conferred with other supervisors to coordinate operations and activities within or between departments
  • Planned and established work schedules, assignments, and production sequences to meet production goals
  • Inspected materials, products, and equipment to detect defects or malfunctions
  • Observed work and monitored gauges, dials, and other indicators to ensure that operators conformed to production or processing standards
  • Conducted employee training in equipment operations, work and safety procedures, assigned employee training to experienced workers
  • Interpreted specifications, blueprints, job orders, and company policies and procedures for workers
  • Kept records of employees' attendance and hours worked
  • Read and analyzed charts, work orders, production schedules, and other records and reports to determine production requirements and evaluated current production estimates and outputs
  • Requisitioned materials, supplies, equipment parts, and repair services
  • Maintained operations data, production, cost records, and prepared management reports of production results
  • Determined standards, budgets, production goals, rates, based on company policies, equipment and labor availability, workloads
  • Conferred with management and subordinates to resolve worker problems, complaints, or grievances
  • Set up and adjusted machines and equipment
  • Recommended and implemented measures to motivate employees and to improve production methods, equipment performance, product quality, and efficiency
  • Recommended and executed personnel actions, such as hiring’s, evaluations, and promotions
  • Communicated with other production stations to ensure production goals and line efficiency.

Skills

  • Problem-Solving
  • Team Collaboration and Leadership
  • Critical Thinking
  • Verbal and Written Communication
  • Active Listening
  • Decision Making
  • Coordinating Daily Operations
  • Production Target Management
  • Computer Skills
  • Work Planning and Prioritization
  • Safety Procedures
  • Production Planning
  • Equipment Operation
  • Documentation and Reporting
  • Quality Assurance Expertise
  • Quality Control
  • Inventory Coordination
  • Materials Inspection
  • MS Office
  • Records Administration

Timeline

Store Manager

Dirt Cheap (Channel Control Merchants)
03.2018 - 12.2024

Quality Control Inspector

Southern Classic Food Group
08.2017 - 01.2018

Lead Production Supervisor

JELD-WEN Windows
03.2014 - 08.2017

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Tafayia Tackie