Zeeshan Emmanuel
Marysville,USA
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
9
9
years of professional experience
Work History
Office Administrator
Value Care Services
08.2019 - 10.2024
- Prepare invoices and estimated quotation for any task
- Directed shipping and receiving of wide range of products
- Responded to customer requests for products, services, and company information
- Performing different clearances at the airport cargo section at different stations
- Coordinate with airlines and get their rates and offer
- Make bookings with airlines around the globe
- Working with different official government department for specific clearances
- Meeting with providers and discussing the services along with terms and condition suitable for company
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Delivered prompt service to prioritize customer needs
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Office Clerk
Grafco Clearing Services
01.2018 - 07.2019
- Assisted operations manager with planning of routine operations and special projects
- Solved problems timely and effectively, ensuring customer satisfaction
- Managed day-to-day department operations with effective workflow coordination
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
- Speaking with customers and promoting the company services
- Write meeting minutes, assist management and administration
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
College Administrative Assistant & Instructor
Christian Technical Training Center (CTTC)
01.2016 - 01.2018
- Planned and implemented curriculum to teach up-to-date technology to students
- Teaching the subjects such as Mathematics, Production Technology, Fundamental Computer skills, Ethics, Mechanics
- Maintained orderly classroom stocked with appropriate supplies
- Attended professional development technology courses to increase knowledge base and learn new information
- Used lectures, demonstrations and discussions to instruct students individually and in small groups
- Used fair and equitable approaches when grading assignments and evaluating build projects
- Ensured timely processing of admissions paperwork by reviewing applications for completeness and accuracy before forwarding to appropriate departments.
- Improved accuracy in record-keeping by regularly updating student database information with any changes to personal or academic status.
Production Supervisor
Mumtaz Metal Care
09.2015 - 01.2017
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Established clear priorities and production quality standards
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower
- Employee safety and Training
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Education
Bachelors in Mechanical Engineering Technology - Mechanical Engineering Technology
University of Engineering And Technology
Lahore, Pakistan01-2016
Bachelors in Arts -
Punjab University
Lahore, Pakistan01.2015
Intermediate/High School -
Gift College
Gujranwala, Pakistan01.2010
Skills
- Team Management
- Logistics oversight
- Document control
- Strong Leadership
- Goal oriented
- Ability to work in fast-paced environment
- Highly organized
- Creative for project work
- Administrative support
- Database entry
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi/Hindi
Full Professional
Arabic
Limited Working
Timeline
Office Administrator
Value Care Services
08.2019 - 10.2024
Office Clerk
Grafco Clearing Services
01.2018 - 07.2019
College Administrative Assistant & Instructor
Christian Technical Training Center (CTTC)
01.2016 - 01.2018
Production Supervisor
Mumtaz Metal Care
09.2015 - 01.2017
Bachelors in Mechanical Engineering Technology - Mechanical Engineering Technology
University of Engineering And Technology
Bachelors in Arts -
Punjab University
Intermediate/High School -
Gift College
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