Senior Sales and Training Executive with expertise in sales and customer experience training, retail sales development, team building, and leadership development.
Overview
32
32
years of professional experience
Work History
RM, Western US
Protective Asset Protection
01.2013 - Current
Responsible for year over year sales growth increasing revenue for both dealers and independent agents in the Powersports, Marine, and RV industries in 28 states
Sr. Director/Executive Team Leader
ICFG
01.2007 - 01.2013
Strategic leader of $4.5 million global learning center non-profit start up
Created and implemented programs, strategies and processes for multi-use facility designed to facilitate global training and learning development programs
Key executive pastor leading revitalization process of medium sized underperforming nonprofit groups through leadership development, team building, and cultural transformation
VP, Sales & Marketing
Out of the Blue Solutions, Inc.
01.2003 - 01.2007
Independent sales and training consultant to automotive, Powersports, and financial services industries
Nationally recognized speaker and trainer
Developed programs for dealers and manufacturers which generated consistent profit
Director, Business Development
Ducati North America
01.2001 - 01.2003
Realigned and managed 170-member US dealer distribution network; revitalizing breakthrough Italian brand
Director, Business Development
Indian Motorcycle Company
01.1999 - 01.2001
Recruited to develop dealer network, improve dealer performance, increase sell through, and establish iconic brand
Lead F&I Trainer
Competitive Solutions International
01.1993 - 01.1999
Grew training company affiliations and partnerships, delivered continuous improvement of clients' sales, customer service, finance, insurance, and employee development processes
Developed innovative multimedia training series
Lead F&I trainer for Toyota Motor Sales, Inc
Education
Bachelor of Arts - Business and Communications
San Jose State University and Brigham Young University
Skills
Sales Leadership
Communication
Negotiation
Problem-solving
Team Building
Leadership Development
Accomplishments
Increased sales of finance and insurance products in Powersports Marine and RV dealers by 12% across region.
Earned distinction as retail dealer development specialist to major automotive and Powersports dealers by increasing profits by as much as 30%.
10 years independent sales and training consultant to automotive, powersport, and financial service industries.
Led national sales team to drive retail F&I product sales, increase customer satisfaction and improve dealership profit.
Additional Qualifications
Graduate studies in leadership development
DISC certified trainer
AFIP senior certified
MBTI coach
Working competence in Federal compliance laws and regulations
Previously licensed health and life insurance agent
Competent in Microsoft Word, Excel, PowerPoint
Working knowledge of ADP, Lightspeed, DealerTrack dealer management systems.
Timeline
RM, Western US
Protective Asset Protection
01.2013 - Current
Sr. Director/Executive Team Leader
ICFG
01.2007 - 01.2013
VP, Sales & Marketing
Out of the Blue Solutions, Inc.
01.2003 - 01.2007
Director, Business Development
Ducati North America
01.2001 - 01.2003
Director, Business Development
Indian Motorcycle Company
01.1999 - 01.2001
Lead F&I Trainer
Competitive Solutions International
01.1993 - 01.1999
Bachelor of Arts - Business and Communications
San Jose State University and Brigham Young University
Specialist II Contract Center Customer Service at Protective Asset ProtectionSpecialist II Contract Center Customer Service at Protective Asset Protection