Ashlie French
Xenia,OH
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
6
6
years of professional experience
Work History
Receptionist
Veterinary Associates Animal Hospital
Xenia, OH
05.2017 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Answered phone promptly and directed incoming calls to correct offices.
Assistant Teacher
Rainbow Child Care Academy
Beavercreek, OH
08.2016 - 02.2017
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Collaborated with instructor to assist lesson and curriculum planning efforts.
- Administered quizzes and tests and documented grades.
- Assessed and managed student behavior to maintain climate of intensive instruction.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Delivered group teaching in classroom setting and implemented individual student support.
Manager
Ele Cake Company
Beavercreek, OH
06.2015 - 07.2016
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Developed and maintained relationships with customers and suppliers through account development.
- Directed staff and managed annual capital budget.
- Conducted monthly inventories of raw materials and components on work floor.
- Onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Nursing
Wright State University
Dayton, OHSkills
- Multi-Line Phone Systems
- Scheduling and Calendar Management
- Records Management
- Courteous and Professional
- Prioritization and Time Management
- Documentation and Reporting
- Positive Attitude and Energetic
- Verbal and Written Communication
- Computer Proficiency
- Reliable and Punctual
- Payment Processing
- Administrative Support
- Attention to Detail
- Customer Complaint Resolution
- Building Security
- Basic Math
- Team Collaboration
- Conflict Resolution
- Office Supply Management
- Lobby Maintenance
- Data Entry
- Relationship Building
- Billing and Invoicing
- Positive Attitude
Timeline
Receptionist
Veterinary Associates Animal Hospital
05.2017 - Current
Assistant Teacher
Rainbow Child Care Academy
08.2016 - 02.2017
Manager
Ele Cake Company
06.2015 - 07.2016
Nursing
Wright State University
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