Coordinated deployments of new software, feature updates, and fixes
Provided production support and improvements for supported applications
Worked with team members to create software application for inventorying promissory notes; automated manifest generation process (reduced generation time from ~30 minutes -> 10 seconds.) Provided quality-of-life improvements as requested by internal clients.
Attended offsite vendor training for IBML SoftTrac software suite. Implemented software and process improvements, and organized knowledge share to present findings
Enhanced application performance through optimization of algorithms and data structures (~55% reduction in VM processing time per document batch)
Added integration with in-house workflow processing system to document batch processor, oversaw workflow migrations
Executive Vendor Analyst
Rocket Mortgage, LLC
07.2011 - 10.2018
Ordered and verified copies of required insurance documents for mortgage application processing
Verified information on title, appraisal, payoff and FHA / VA compliance documents in addition to insurance documents
Designed, coded, tested, and supported two Excel VBA-based notes templates for use by Operations team members; standardized note content, fetched job aids for complex processes, and eliminated tedious manual data entry process
(Rapid development project) Collaborated with senior UX designer to deliver virtual reality accessibility training experience, demonstrated for C-suite stakeholders
Education
Certificate - Full-stack Software Development
Grand Circus Development Bootcamp
Detroit, MI
02.2019
Some College (No Degree) - Computer Engineering Technology
Rochester Institute of Technology
Rochester, NY
Skills
Backend: C#, ASPNET Core, Python
Frontend: HTML, CSS, Angular, React
Database: SQL Server, MySQL, DynamoDb
DevOps: CircleCI, Docker, Terraform, AWS, Google Cloud, Grafana
API design and integration
Agile development
Advocacy for accessible design
Timeline
Coin Operator
Brinks Security, Inc.
08.2024 - Current
Associate Software Engineer
Rocket Mortgage, LLC
02.2019 - 08.2023
Executive Vendor Analyst
Rocket Mortgage, LLC
07.2011 - 10.2018
Certificate - Full-stack Software Development
Grand Circus Development Bootcamp
Some College (No Degree) - Computer Engineering Technology
Rochester Institute of Technology
Awards
Virtual reality training simulations and application (Empathy Generator) featured in Fortune Magazine, spotlighted in annual company awards celebration
ISM award for company values in action (two-time award winner)