Veronica McNealy
Guyton,GA
Summary
A highly motivated professional with experience in recruitment, employee relations, and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven Track record in training and developing new employees, leading to improved job satisfaction and retention.
Overview
20
20
years of professional experience
Work History
Recruitment Coordinator
Alexander Mann Solutions
Cleveland, OH
07.2021 - 12.2024
- Managed the coordination of up to 150 remote and in-person interviews each month, both nationwide and internationally, handling travel arrangements seamlessly.
- Facilitated communication between hiring teams and candidates, providing timely updates.
- Updated candidate records in databases, ensuring all information was accurate and up-to-date.
- Achieved an impressive average of monthly transaction completion of 12.6 out of 48 hours, demonstrating a commitment to efficiency and excellence in recruitment.
- Coordinated with the Americas region administration team and senior leadership to develop processes that improved average closing times per month by 33%, which is now standard practice for global BMS administration teams.
- Lead and implemented bi-weekly meetings with the BMS Europe, Middle East, and Africa (EMEA) administration team, providing mentorship while adjusting to new processes and procedures.
- Served as a member of the company’s engagement committee, organizing and facilitating hybrid/virtual town halls, and companywide meetings and events quarterly, increasing employee engagement and satisfaction rates with the organization by 38%.
- Assisted in enhancing and implementing onboarding programs for new hires.
- Effectively supported senior leadership in the Research and Development (R&D), and Global Product Development and Supply (GPS) departments at Bristol Myers Squibb.
Assistant to Academic Advisor
Columbia College of Missouri- Hunter Army Airfield Campus
Savannah, GA
06.2019 - 03.2020
- Greeted active-duty and civilian personnel who had questions or issues regarding admissions, registration, and Veteran Administration (VA) benefits.
- Coordinated support to facilitate general office operations.
- Provided exceptional customer service to over 100 Columbia College students, processing more than 60 new and 40 returning student applications each term.
- Assisted the Veteran Affairs certifying official and academic advisor in disbursing over $175,000 in VA payments using Columbia College web systems.
- Provided HR administrative assistance to management team.
- Managed quarterly purchases of office supplies and academic materials
Contracting Team Lead
Logistics Support Incorporated
Pearl Harbor, HI
01.2013 - 09.2014
- Led and managed a team of 27 contracted employees, ensuring exceptional administration services for Personnel Support Detachment (PSD) leadership and customers.
- Assisted administrators in achieving targets and Service Level Agreements (SLA), acting as a point of escalation for process challenges.
- Provided general information to contractors and government supervisors on human resources and administrative processes and procedures.
Personnel Support Specialist
Logistics Support Incorporated
Pearl Harbor, HI
04.2012 - 09.2014
- Served as an in-processing clerk, supporting over 1,500 military personnel at the Hawaii duty station.
- Processed various pay entitlements totaling over $15 million, using multiple government web systems.
- Developed and maintained a Transient Monitor Tracking System, reducing a six-month backlog and improving administrative efficiency at Pearl Harbor.
Paralegal Specialist
New York Army National Guard, 42nd Infantry Division
Troy, NY
01.2005 - 01.2011
- Provided administrative and Paralegal support to unit department heads of a unit of 300 National guardsmen and the Office of the Staff Judge Advocate
- Prepared legal documents for court-martials and other military justice matters
- Maintained and organized exhibits and documents for proceedings
- Reviewed line of duty determinations, unit investigations, separation board proceedings, and other administrative law matters
Program Manager
Department of Military and Naval Affairs
Watervliet, NY
08.2008 - 10.2010
- Managed the processing of approximately 1,500 Federal Tuition Assistance applications totaling over $4 million and disbursed over 1,000 bonus entitlements totaling $10 million.
- Acted as a subject matter expert, effectively communicating and applying incentive entitlement policies to ensure MEPS representatives across New York State were well-informed and equipped.
- Developed and presented oral and visual presentations on education and incentive benefits for service members and their families, and arranged travel for the education department for training, leadership conferences, and courses.
Education
Bachelor of Science (B.S.) - Business Administration/Human Resource Management
Columbia College-HUNTER ARMY AIRFIELD CAMPUS
Columbia, MO12-2020
Skills
- Customer service
- Onboarding
- Conflict resolution
- Employee engagement
- Scheduling
- Problem solving
- Program Management
- Organizational
- Training and coaching
- Management
- AI: ServiceNow
- AI: Paradox
- HRIS: Workday
- SharePoint
- Microsoft Office
- Knowledge of current HR laws and procedures
Accomplishments
- 2024 Q3 AMS Regional Award Winner
- Personnel Support Detachment Hard Charger of the Month (3)
- National Defense Service Medal
- Army Reserve Component Achievement Medal (2)
- Army Reserve Component Overseas Training Ribbon
- Long and Faithful Service Medal
References
References available upon request.
Timeline
Recruitment Coordinator
Alexander Mann Solutions
07.2021 - 12.2024
Assistant to Academic Advisor
Columbia College of Missouri- Hunter Army Airfield Campus
06.2019 - 03.2020
Contracting Team Lead
Logistics Support Incorporated
01.2013 - 09.2014
Personnel Support Specialist
Logistics Support Incorporated
04.2012 - 09.2014
Program Manager
Department of Military and Naval Affairs
08.2008 - 10.2010
Paralegal Specialist
New York Army National Guard, 42nd Infantry Division
01.2005 - 01.2011
Bachelor of Science (B.S.) - Business Administration/Human Resource Management
Columbia College-HUNTER ARMY AIRFIELD CAMPUS
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