IKEMESIT EFFANGA

· Expanded risk management measures through spot-checking and increased randomization of inspections.

· Integrated diagnostic automation to accelerate and sharpen post-production testing.

· Built strong rapport with team members, management and clients to facilitate efficiency and service delivery.

· Supported quality team members during corrective action updates.

· Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.

· Promoted and implemented specific process improvements company-wide.

· Responded to technical concerns quickly and effectively devised solutions.

· Managed project documents, blueprints and specifications.

· Performed quality control procedures on equipment and materials.

· Contributed to root cause analysis to determine core reason for failures and errors.

· Performed quality inspections and drafted reports to detail non-conforming material issues.

· Participated in multi-disciplinary defect reviews to discern and address root causes.

• Managed reservoir performance evaluation (wireline and testing) operations in Nigeria & West Africa (Ghana, Mauritania, Cote D’Ivoire, Cameroon, Gambia, Equatorial Guinea)
• Harnessed the effectiveness of key regional deepwater projects and outperformed sales and revenue targets witnessing surpassed profits targets.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Enhanced regional division performance by implementing proven management processes to increase revenue by 50% from yearly target.
• Developed processes to save on costs and prevent losses especially with improved receivables collections by 50%.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Trained and guided team members to maintain high productivity and performance metrics.
• Supervised daily operations of multi-million dollar land, swamp, shallow-water and deepwater operations.
• Directed strategic workforce planning, performance management, and benefits administration.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interviewed and hired strong candidates for team openings in collaboration with the human resources teams.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Helped plan marketing strategies.

• Developed long-term partnerships to support strategic and high value customers (TOTAL|ENI|SHELL) in key market segments.
• Executed programs and workshops for strategic customers.
• Prepared and gave business reviews to senior management team regarding progress and roadblocks to growing business.
• Applied highly effective selling skills while properly engaging and presenting solutions to customers.
• Sought ways to improve processes and services provided.
• Promptly responded to inquiries and requests from prospective customers.
• Processed high value invoices each weeks and mailed documentation to clients.
• Facilitated inter-departmental communication to effectively provide customer support.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Responded proactively and positively to rapid change.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered excellent customer service, resulting in consistent excellent customer satisfaction rating.
• Handled high volume of engagements.

• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
• Hired and directed teams to achieve daily and long-term operations and business goals.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.

• Managed internal operational standards and service delivery targets for wireline business in Cameroon.
• Assessed operational needs and equipment availability to develop personnel schedules and assignments.
• Reduction in business cost by 20% due to the effective drop in depreciation cost by 55% and a 10% increase in personnel utilization.
• Installed and provided technical support for equipment.
• Performed forecasting to identify necessary changes business outlook
• Trained and developed personnel to improve safety, employee relations and resolve field operations issues.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Implemented and executed reviews of radioactive and explosives tools for oilfield applications, for compliance with state and federal regulations.
• Defined clear targets and objectives and communicated to other team members.
• Led team of up to 20 service technicians and engineers in field activities.
• Supervised and performed human resource management functions for 25 subordinates.
• Spearheaded process improvement initiatives to reduce service costs.
• Spearheaded the organizing and overseeing of assignments, planning and coordinating in-house and outsourced resources.
• Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
• Established team priorities, maintained schedules and monitored performance.
• Managed quality programs to reduce overdue compliance activities.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Resolved a severe well-control issue on a well for a Client in Cameroon with potential damages in reputation and Government fines.
• Prepared quotes for new products and services and composed budgets.

• Planned installation, maintenance and operation of mining and oil field equipment executed at Deep Offshore projects in Nigeria, Ghana, Cote D’Ivoire, Liberia and Sierra Leone.
• Managed wireline projects for clients such as Tullow Ghana, Vanco Ghana, Anadarko Sierra Leone, Lukoil Cote D’Ivoire, African Petroleum Liberia, Hess Ghana, ENI Ghana, Total
  Cote D’Ivoire and SHELL Sail & Drill special project.
• Completed successful deployment of new technology for key customers and markets in West Africa.
• Coordinated Quality and Safety meetings with field Personnel and customers.
• Achieved outstanding customer recognition for excellence in service execution for key projects.
• Tested equipment performance and demonstrated operation and servicing of equipment to customer.
• Managed maintenance data records and tracked operating information for onsite reference.
• Collaborated with stakeholders to identify and deploy optimal strategies for handling drilling needs.
• Designed and implemented environmental controls on oil and gas operations.
• Performed petrophysical and geological tests and analyses on oil and gas reservoirs.
• Determined level of compliance and technical feasibility of proposed operations
• Offered technical guidance on regulatory applications and strategy implementation.
• Conducted investigations and evaluations into straightforward and advanced oil and gas extraction issues.
• Coordinated activities of workers engaged in research, planning, and development.
• Used operations planning software to simulate field operations, proactive identify problems and improve plans to mitigate risks.
• Drove operational improvements which resulted in savings and improved profit margins.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed team communications and information for meetings.
• Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
• Repaired and calibrated systems and equipment post-installation.
• Managed administrative tasks such as maintaining customer service logs and internal service records.
• Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
• Performed onsite installation, modification and maintenance of systems and equipment.
• Facilitated communication between office personnel, subcontractors and customers.
• Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
• Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.