Committed Security Operator with integrity, honesty and dedication. Strong knowledge of technology and emergency situation protocols. Quick-learning and highly professional in all situations.
Overview
11
11
years of professional experience
Work History
Corporate Security
Northwestern Mutual
Franklin , WI
02.2022 - Current
Provided training to employees on security protocols and procedures.
Assessed risks associated with physical security threats.
Recommended changes in security protocols based on analysis results.
Coordinated with law enforcement agencies during criminal investigations.
Implemented access control measures for buildings and areas within buildings.
Managed the installation of surveillance equipment such as CCTV cameras.
Responded to alarms triggered by intrusion detection systems.
Conducted risk assessments to identify potential threats and vulnerabilities.
Investigated reported incidents or suspicious activities onsite.
Monitored the security of computer systems, networks and data communications.
Conducted regular staff training on security policies and procedures.
Supervised property entrances and exits and monitored employee safety.
Recorded required data for incident reports and files.
Educated travelers on current rules and regulations regarding travel security protocols.
Correctional Officer
Milwaukee County
Franklin, WI
02.2018 - 01.2022
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Appointed to Correctional Emergency Response Team (CERT)
Appointed a Field Training Officer (FTO)
Appointed to the IT Security Team
Assistant Store Manager
Walgreens
Oak Creek, WI
06.2016 - 01.2018
Provided leadership support during peak business hours by motivating staff members to meet targets.
Organized weekly meetings with department heads to review progress on key objectives.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Conducted regular performance reviews of staff members in order to identify areas for improvement.
Provided training to new employees on company policies and procedures.
Supervised cash handling processes to ensure accuracy of transactions.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Maintained inventory by checking merchandise to determine levels.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
19D Cavalry Scout
US Army
Fort Benning, GA
06.2013 - 01.2016
Surveyed terrain features to ensure accuracy during mission planning process.
Monitored battlefield conditions to provide timely intelligence updates to commanders.
Operated ground surveillance radar systems for detection of enemy activity.
Maintained and operated a variety of communications equipment, including multi-channel radios, satellite systems, and secure voice devices.
Performed maintenance on vehicles and weapons systems to ensure proper operation during missions.
Analyzed threat assessments provided by higher headquarters to develop countermeasures against possible adversaries.
Assisted in loading and unloading of heavy equipment.