Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sheila M Matt

Houck,AZ

Summary

Dedicated Direct Support Professional with extensive experience at Dungarvin, skilled in behavioral support and compassionate caregiving. Proven track record of enhancing client well-being through personalized care plans and effective communication. Committed to safety and confidentiality, fostering independence and dignity in daily living activities while promoting positive community integration.

Experienced direct support professional prepared for impactful contributions in caregiving field. Strong focus on collaboration, reliability, and adaptability. Skilled in providing compassionate care, assisting with daily activities, and managing diverse needs. Valued for problem-solving abilities, empathy, and effective communication.

Direct support professional, prepared to leverage experience in personalized care and support. Proven ability to foster collaborative environment and achieve positive outcomes. Known for reliability and adaptability, ensuring highest standards of client care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Support Staff

Dungarvin
08.2023 - Current
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
  • Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.
  • Enhanced client independence by implementing personalized support plans and monitoring progress.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
  • Collaborated with interdisciplinary teams to ensure comprehensive care and consistent support strategies.
  • Designed engaging activities tailored to individual needs, boosting client engagement and quality of life.
  • Conducted regular evaluations of client needs and preferences to adjust support plans accordingly for optimal outcomes.
  • Implemented behavior management strategies consistently, reducing incidents of negative behaviors among clients.
  • Organized daily schedules based on individual needs assessment results, maximizing time efficiency without sacrificing quality of care provided.
  • Documented client progress meticulously, enabling timely evaluation and adjustment of support plans.
  • Facilitated community integration for clients through participation in local events, outings, and educational opportunities.
  • Maintained professional boundaries while cultivating supportive connections with clients that fostered trust and stability in their lives.
  • Served as a reliable point of contact between clients'' families and care providers to ensure continuity of care across settings.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Contributed positively to the overall atmosphere within the residential setting by maintaining a clean and organized environment.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Retail Intake Supervisor

Good 2 Go
02.2020 - 08.2023
  • Collaborated with other departments to improve overall service delivery and client outcomes.
  • Fostered a positive work environment that encouraged teamwork, communication, and continuous improvement among all members of the organization.
  • Streamlined intake processes by implementing efficient case management systems and tools.
  • Led a team of intake specialists, providing guidance, support, and feedback on their work performance.
  • Contributed to company-wide initiatives aimed at improving overall service quality across various departments.
  • Maintained accurate and up-to-date client records.

Direct Support Professional

Sunny Day Assisted Living
01.2017 - 02.2020
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Direct Support Professional

Golden Hands Assisted Living
03.2015 - 02.2017
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Recorded status and duties completed in logbooks for management.
  • Scheduled daily and weekly care hours for client caseload.

Education

GED -

UNM Gallup Branch
Gallup, NM
11-2007

Skills

  • Safety awareness
  • Behavioral support
  • Transportation assistance
  • Meal preparation
  • Client confidentiality
  • Activity planning
  • Patience and tact
  • Nutrition
  • First aid and CPR
  • Personal care assistance
  • Daily living support
  • Compassionate caregiving
  • Direct patient care
  • First aid and safety
  • HIPAA compliance

Certification

  • PCA - Personal Care Aide

Languages

English
Native or Bilingual

Timeline

Direct Support Staff

Dungarvin
08.2023 - Current

Retail Intake Supervisor

Good 2 Go
02.2020 - 08.2023

Direct Support Professional

Sunny Day Assisted Living
01.2017 - 02.2020

Direct Support Professional

Golden Hands Assisted Living
03.2015 - 02.2017

GED -

UNM Gallup Branch

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