Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lawson

Seattle

Summary

Resourceful professional in property management, known for high productivity and efficiency in task completion. Possess specialized skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction.

Overview

6
6
years of professional experience

Work History

Assistant Property Manager

Asset Living - Trailside Student Living
Seattle
11.2023 - Current
  • Assisted in managing daily property operations and tenant inquiries.
  • Collaborated with team members to resolve tenant issues and improve satisfaction.
  • Managed vendor contracts and ensured timely execution of services on-site.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.

Leasing Manager

Greystar - The Accolade
Seattle
08.2022 - 10.2023
  • Assisted in creating marketing strategies to attract new residents effectively.
  • Implemented resident retention programs to enhance community engagement initiatives.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.
  • Received, checked and processed applications for new leases.
  • Coordinated move-in and move-out procedures including inspections and cleaning services.
  • Led training sessions for leasing consultants to improve sales techniques and customer service skills.

Lead Leasing Consultant

Asset Living - Trailside Student Living
Seattle
06.2021 - 08.2022
  • Assisted prospective residents with application and lease signing processes.
  • Conducted property tours, highlighting amenities and community features to potential tenants.
  • Managed resident inquiries, ensuring prompt and accurate responses to concerns.
  • Developed marketing strategies to attract new residents to the student living community.
  • Trained new leasing consultants on policies, procedures, and customer service techniques.
  • Provided leadership and direction to a team of Leasing Consultants.
  • Responded promptly to customer inquiries via phone or email within 24 hours.

Key Holder

Ecco Shoes
Bellevue
10.2020 - 06.2021
  • Opened and closed the store, ensuring security and compliance with protocols.
  • Assisted customers with product selection and provided exceptional service.
  • Managed inventory levels and conducted regular stock assessments.
  • Trained new employees on sales techniques and operational procedures.
  • Organized merchandise displays to enhance customer engagement and visibility.

Key Holder

Gap Inc
Seattle
08.2019 - 10.2020
  • Collaborated with management on promotional strategies and seasonal displays.
  • Monitored sales floor activities to maintain a positive shopping environment.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Replenished merchandise displays throughout the store as needed.

Education

Business Administration

University of Washington
Seattle, WA
06-2020

Skills

  • Property management
  • Team leadership
  • Time management
  • Strong communication skills
  • Training and mentoring

Timeline

Assistant Property Manager

Asset Living - Trailside Student Living
11.2023 - Current

Leasing Manager

Greystar - The Accolade
08.2022 - 10.2023

Lead Leasing Consultant

Asset Living - Trailside Student Living
06.2021 - 08.2022

Key Holder

Ecco Shoes
10.2020 - 06.2021

Key Holder

Gap Inc
08.2019 - 10.2020

Business Administration

University of Washington

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