Savannah Garey
Montgomery,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Berea Elementary
12.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Certified Nursing Assistant
Montgomery Nursing home
08.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Supported needs of 14+ residents under long-term care.
Teachers Assistant
Heathers Child's Place
10.2019 - 09.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Assisted lead teachers with lesson plan creation and materials development .
Restaurant Server
Wildfire Grill
10.2018 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for high end restaurant with social relevancy and intentionality.
Education
Bachelors in Elementary Education - Early Childhood Special Education
Western Govern University
4001 S 700 E #300, Mill Creek, UT 84107 06.2026
Associates in Elementary Education -
Orange County Community College
Middletown, NY05.2024
High School Diploma -
Valley Central High School
Montgomery, NY06.2021
Skills
- Certified Nursing Assistant
- CPR Certification
- Helping Students with Special Needs
- Effective Communication
- Customer Satisfaction
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Money handling abilities
- Client Relations
- Customer satisfaction measurement
- Scheduling
- Call Management
- Appointment Scheduling
References
- Irean Morato, 845-405-9423, IreanMorato1@gmail.com
- Kami Devlin, 845-649-8381, Kami.Devlin@radnet.com
- Jessica Giordano, 845-527-4274
- Michele Carassone, 845-476-6614
Certification
- CNA - Certified Nurse Assistant
Timeline
Paraprofessional
Berea Elementary
12.2023 - Current
Certified Nursing Assistant
Montgomery Nursing home
08.2023 - Current
Teachers Assistant
Heathers Child's Place
10.2019 - 09.2023
Restaurant Server
Wildfire Grill
10.2018 - 08.2023
Associates in Elementary Education -
Orange County Community College
High School Diploma -
Valley Central High School
Bachelors in Elementary Education - Early Childhood Special Education
Western Govern University
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