Rebeca Garcia
Paralegal/Legal Assistant
Phoenix,AZ
Summary
Driven, hardworking, and passionate individual leveraging education in U.S. Law and jurisprudence, seeks real-world experience as entry-level Paralegal/Legal Assistant. Offers strong interpersonal skills, attention to detail and excellent communication skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Lead Prior Authorization Specialist
AleraCare
Phoenix, AZ
12.2020 - Current
- Reached out to insurance carriers to obtain prior authorization for specialty medications billed on a medical claim form.
- Reviewed prior authorizations submitted by department to ensure they were requested and approved accurately.
- Researched denied authorizations and contacted insurance companies to resolve these issues.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Patient Care Coordinator
RemX Staffing
Phoenix, AZ
12.2019 - 03.2020
- Established rapport and relationships with patients and external partners to improve patient care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Worked with patients to schedule physical therapy for Worker's Comp claims.
Medical Office Assistant
Banner
Phoenix, AZ
07.2018 - 10.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Processed medical records requests from outside providers according to facility, state and federal law.
Education
Bachelor of Arts - Legal Studies
Grand Canyon University
Phoenix, AZ 07.2018 - 02.2022
Skills
Effective communication skills
Proficient in MS Office
Exceptional writer
Detail oriented
Exceptional customer service
Bilingual in Spanish
Affiliations
National Society of Collegiate Scholars
Timeline
Lead Prior Authorization Specialist
AleraCare
12.2020 - Current
Patient Care Coordinator
RemX Staffing
12.2019 - 03.2020
Medical Office Assistant
Banner
07.2018 - 10.2019
Bachelor of Arts - Legal Studies
Grand Canyon University
07.2018 - 02.2022