Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Alex Moghaddam

Mission Viejo,CA

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

9
9
years of professional experience

Work History

Store Manager

Color Me Mine
Mission Viejo, CA
06.2017 - Current
  • Directed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Managed inventory control, cash control and store opening and closing procedures
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation

Co-Founder

Fowsho
Tustin, CA
12.2017 - 01.2019
  • Educated employees on the process of authenticating items, making appropriate offers to buy items, and knowing when to turn away potential inventory
  • Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards
  • Embodied company culture and instilled them into the workplace
  • Explained services and products to customers in friendly and engaging way
  • Devised processes to boost long-term business success and increase profit levels
  • Aligned team actions with company policies and industry standards
  • Created internal control of day-to-day transactions and punctually opened and closed business

Exotic Car Rental Salesperson

Infamous Motor Group
Tustin, CA
12.2017 - 01.2019
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Drove team revenue totals by bringing in top sales numbers
  • Maintained compliance with all service, quality, and regulatory standards
  • Advertising through company Instagram page as well as through personal social medias, and word of mouth
  • Responded to customer enquiries via telephone and email

Retail Sales

Color Me Mine
Mission Viejo, CA
04.2015 - 06.2017
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Trained new sales team members
  • Responsible for visual merchandising and merchandise layouts
  • Helped customers complete purchases, locate items and join reward programs
  • Stocked merchandise, clearly labeling items, and arranging according to size or color


Education

Bachelor of Science - Business Administration

Cal State Fullerton
Fullerton, CA
05.2024

Associate of Science - Business Administration

Saddleback College
Mission Viejo, CA
05.2022

Skills

  • Verbal and Written Communication
  • Assignment Delegation
  • Cost Reduction
  • Sales Tracking
  • Team Leadership
  • Training Management
  • Records Organization and Management
  • Department Oversight
  • Decision Making
  • Goal Setting
  • Business Leadership
  • Customer Relations

Timeline

Co-Founder

Fowsho
12.2017 - 01.2019

Exotic Car Rental Salesperson

Infamous Motor Group
12.2017 - 01.2019

Store Manager

Color Me Mine
06.2017 - Current

Retail Sales

Color Me Mine
04.2015 - 06.2017

Bachelor of Science - Business Administration

Cal State Fullerton

Associate of Science - Business Administration

Saddleback College

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