Proactive with expertise delivering support services and resolving customer complaints. Trained in support software and de-escalation techniques. Demonstrated skills in operating multi-line phone systems, and taking orders.
Overview
2
2
years of professional experience
Work History
Cafe Rio
Mike Wilkins
Casle Rock , CO
04.2021 - 02.2022
Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Rockyard Brewing Co.
Miranda
Castle Rock, CO
01.2020 - 07.2020
Kept work areas clean, neat and organized to promote safety, productivity and team success.
Cleaned and sterilized factory processing containers and work areas to keep foods safe.
Beau Thai
Benita
Castle Rock, CO
05.2019 - 10.2019
Delivered exceptional guest experiences through attentive service and quick response to issues.
Assisted wait staff with timely food delivery and guest requests.
Monitored dining room inventory and replenished as necessary.
Checked dining area supplies of linens, wrapped silverware and replenished low stock.