Noah Hebert

Work History

Aeropostale

Houma , Louisiana

11.2021 - Current

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Managed inventory control, cash control and store opening and closing procedures.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Examined merchandise to verify correct pricing and attractive displays.
Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Maintained customer satisfaction with quick and professional handling of product returns.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Answered questions about store policies and addressed customer concerns.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Aeropostale

Houma, Louisiana

12.2020 - 11.2021

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Reconciled daily sales transactions to balance and log day-to-day revenue.

Aeropostale

Houma , Louisiana

07.2019 - 12.2020

Contacted qualifying leads and hesitant prospects to answer questions and provide further information prior to purchase.
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

American Eagle Outfitters, Inc

Houma , Louisiana

11.2018 - 01.2019

Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new and potential customers.
Increased sales by offering advice on purchases and promoting additional products.
Answered customer questions regarding sizing, accessories and proper care for merchandise.