Leonardo Quintana
San Juan,Texas
Summary
Detailed IT Specialist with 8-year background in Cybercrime/Cybersecurity, 6 years in IT Service-Support, and a total of 22 years in law enforcement. Experienced in diagnosing, troubleshooting, repairing, and debugging multiple operating and networked systems. Strong communication, analytical, and complex problem-solving skills. Skilled at training internal users on new or updated technologies and procedures. Solid team player with an outgoing, positive demeanor, the ability to learn quickly, thrive on change, and handle the pressure of a customer-facing job. Motivated to learn, grow and excel.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Detective Senior Sergeant / Cybercrime Investigator
Bavarian State Office Of Criminal Investigation
City , STATE
2014.01 - Current
- Leading and conducting investigations.
- Special investigator - Cryptocurrencies.
- Trainer for Mac-Forensics.
- Seized evidence for investigations, including interviews of any and all potentially involved parties.
- Collected, analyzed, and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted arrests and documented all relevant actions pursuant to the investigation.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Drafted warrants and subpoena requests for LEAs.
- Collaborate with federal agencies, including German Federal Criminal Police Office and FBI.
- Delivered expert courtroom testimony to support criminal cases across Bavaria.
- Educated staff members on proper field procedures to boost efficiency and public trust in officers.
- Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- OSINT visualization using Maltego
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Investigated cases of credit card fraud and money laundering.
Detective Senior Sergeant
Federal Criminal Police
City , STATE
2016.05 - 2016.09
- Representing Bavaria as part of a special cybercrime commission to uncover Darknet marketplaces and forums.
Detective Sergeant
Bavarian State Office Of Criminal Investigation
City , STATE
2007.11 - 2013.12
- IT-Basic Services and Service-Support.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Resolved diverse range of technical issues across multiple operating systems and applications for customers and end-users.
- Development of special police applications.
- Administration of SQL databases.
- Database troubleshooting and technical support.
- Hands-on IT Support.
- Patched software and installed new versions to eliminate security problems and protect data.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- PC repair
Education
Associates Degree (ATS-A) - Information Technology
Eastern Gateway Community College
Steubenville, OH03.2023
Some College (No Degree) - Computer and Information Sciences and Support Services
Wilhelm Büchner Hochschule
Frankfurt Area, Germany(A.A.S) Public Safety Administration - Law Enforcement
Bavarian Police Academy
Ingolstadt Area, Germany08.2002
Associate of Applied Science - Motorcycle And Bicycle Mechanic
Staatliche Fraunhofer-Berufsschule I Straubing
Regensburg Area, Germany07.1996
Skills
- Technical Support
- Customer Service & Support
- Troubleshooting (Hardware, Software)
- Network Configuration and Support
- Cloud Computing
- Critical Thinking
- Quick Problem-Solver
- Tracking and Documentation
- Collaborative Team Player
- Excellent Organizational Skills
- Prioritization
- Attention to Detail
- Time Management
- Self-Motivated
- Excellent Verbal and Written Communication Skills
- Networking
Additional Information
- Detective Senior Sergeant / Cybercrime Investigator at Bavarian State Office of Criminal Investigation
- www.linkedin.com/in/JessicaClaire
Languages
German
Native or Bilingual
English
Full Professional
Certification
- TestOut Security Pro - 5/2022
- TestOut Server Pro 2016: Networking - 12/2021
- TestOut Server Pro 2016: Install and Storage - 10/2021
- Database Concepts - 5/2021
- TestOut PC Pro - 5/2021
- TestOut Client Pro - 3/2021
- Information and Communication Technology (ICT) Crime & Law - 2/2016
- Tracking of Telecommunication - 3/2015
- Mac-Forensic Trainer - 3/2015
- ICT Manipulation - 7/2014
- Advanced Network Investigations - 5/2014
- ICT Mass Data I - 3/2014
- VBA II - Access - 9/2009
- VBA I - Basic - 2/2009
- MS-Access 2000 - Advanced - 12/2004
- MS-Access 2000 - Basic - 3/2004
Timeline
Detective Senior Sergeant
Federal Criminal Police
2016.05 - 2016.09
Detective Senior Sergeant / Cybercrime Investigator
Bavarian State Office Of Criminal Investigation
2014.01 - Current
Detective Sergeant
Bavarian State Office Of Criminal Investigation
2007.11 - 2013.12
Associates Degree (ATS-A) - Information Technology
Eastern Gateway Community College
Some College (No Degree) - Computer and Information Sciences and Support Services
Wilhelm Büchner Hochschule
(A.A.S) Public Safety Administration - Law Enforcement
Bavarian Police Academy
Associate of Applied Science - Motorcycle And Bicycle Mechanic
Staatliche Fraunhofer-Berufsschule I Straubing
- TestOut Security Pro - 5/2022
- TestOut Server Pro 2016: Networking - 12/2021
- TestOut Server Pro 2016: Install and Storage - 10/2021
- Database Concepts - 5/2021
- TestOut PC Pro - 5/2021
- TestOut Client Pro - 3/2021
- Information and Communication Technology (ICT) Crime & Law - 2/2016
- Tracking of Telecommunication - 3/2015
- Mac-Forensic Trainer - 3/2015
- ICT Manipulation - 7/2014
- Advanced Network Investigations - 5/2014
- ICT Mass Data I - 3/2014
- VBA II - Access - 9/2009
- VBA I - Basic - 2/2009
- MS-Access 2000 - Advanced - 12/2004
- MS-Access 2000 - Basic - 3/2004
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