Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Specht

Licensed Professional
Tucson,AZ

Summary

Personable Member Service Representative offering over 10 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

9
9
years of professional experience

Work History

TP II

Jackson Hewitt
Tucson, AZ
02.2019 - 01.2022

Helped costumers with any and all tax related preparations and questions.

Assistant Store Manager

SUBWAY®Restaurants
Tucson, AZ
03.2019 - 10.2019
  • Walked through store areas every other day to identify and proactively resolve issues negatively impacting operations.
  • Helped two locations get back to a CLEAN and working order.

Service Champion

Taco Bell
Tucson, AZ
10.2017 - 04.2019
  • Input food and drink orders into system, documented special requests and processed payments.
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Greeted customers, answered questions and took orders.
  • Maintained counter areas in neat and clean fashion.

L.I.A.

Humana
Tucson, AZ
08.2013 - 02.2017
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Helped with initial rollout of A.C.A.

Education

No Degree - Social Sciences

University of Arizona
Tucson, AZ

High School Diploma -

Flowing Wells High School
Tucson, AZ

Skills

    Customer Service

Work Ethic

Timeline

Assistant Store Manager

SUBWAY®Restaurants
03.2019 - 10.2019

TP II

Jackson Hewitt
02.2019 - 01.2022

Service Champion

Taco Bell
10.2017 - 04.2019

L.I.A.

Humana
08.2013 - 02.2017

No Degree - Social Sciences

University of Arizona

High School Diploma -

Flowing Wells High School
Thomas SpechtLicensed Professional