Stephanie Bostic
Dublin,OH
Summary
Compassionate human resources professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members. Adapt in managing diverse databases and ensuring continuous accuracy. Clear understanding of the need to foster a culture of inclusion, employee development, business metrics, and prioritization. Eager to improve organizational efficiency and contribute to team success.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Spectrum
10.2023 - 12.2024
- Evaluated employee onboarding programs and created strategic improvements.
- Organized and created leadership training up to Director level to promote collaboration and alignment with business needs.
- Managed and enhanced internal reporting within HRIS.
- Managed all employee investigations.
- Handled unemployment claims, EthicsPoints, and represented the company in legal proceedings.
- Identified potential employee relations and compliance risks to develop proactive planning.
- Advised on accommodations, leave management, and workforce planning in compliance with ADA, FMLA, and state-level leave laws.
- Created department specific policies in alignment with both legal and company-wide requirements.
- Created and implement new ways to streamline procedures to support employee satisfaction and retention.
- Managed a team of HR professionals through coaching and performance planning.
Human Resources Generalist
Spectrum
02.2023 - 10.2023
- Oversaw all aspects of employee relations; ensuring company policies are administered legally, fairly, and consistently.
- Conducted confidential workplace investigations and provide policy compliant resolutions to the business.
- Delivered strategic workforce planning, benefits administration, labor relations, and succession planning.
- Built relationships across departments to expand influence and knowledge.
- Guided leadership staff through employee engagement, documentation, performance improvement plans, corrective actions, and terminations.
- Reduced process gaps to streamline procedures.
- Created and maintained tracking systems of employee transfers, exit interviews, terminations, and resignations.
- Guided in candidate recruitment and selection.
- Created and promoted a culture of continuous process improvement with a risk and controls mindset.
Human Resources Coordinator
Spectrum
10.2021 - 02.2023
- Handled new-hire orientation and basic recruiting tasks for best talent identification.
- Maintained employee records in compliance with state and federal requirements.
- Educated and guided on employee compensation, promotional opportunities, benefits, FMLA, ADA, LOA, and policies.
- Coached supervisors through employee engagement, discipline, performance improvement plans, and maintaining a legally-compliant workplace.
- Created supervisor trainings to enhance organizational needs.
- Provided support in the business delivery of corrective actions and terminations.
- Conducted confidential workplace investigations and maintain accurate documentation.
- Developed and administered internal focus group questionnaires to evaluate employee satisfaction.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Analyzed and reported employee turnover rates to determine root causes.
Automotive Detailer Supervisor
Buckeye Auto Spa
02.2014 - 09.2022
- Identified individual employee's unique work styles and adapted training methods.
- Checked prices and calculated totals for accurate invoice processing.
- Maintained awareness of vehicle detailing market trends to assess customer demands and budgets with manager.
- Administered corrective actions and terminations.
PAC Coordinator
Spectrum
10.2018 - 10.2021
- Entered data into spreadsheets and databases while maintaining a high accuracy rate to meet timed deadlines.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Handled customer escalations and accurately resolved issues.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Education
Bachelor - Human Resources Management
Columbus State Community College
Columbus, OHAssociate - Early Childhood Development
Rasmussen College
Lake Elmo, MNSkills
- HR Leadership
- Team Building
- Risk Management
- Conflict Resolution
- Analytical Thinking
- Benefits Administration
- Workforce Improvements
- Training and Development
Timeline
Human Resources Manager
Spectrum
10.2023 - 12.2024
Human Resources Generalist
Spectrum
02.2023 - 10.2023
Human Resources Coordinator
Spectrum
10.2021 - 02.2023
PAC Coordinator
Spectrum
10.2018 - 10.2021
Automotive Detailer Supervisor
Buckeye Auto Spa
02.2014 - 09.2022
Bachelor - Human Resources Management
Columbus State Community College
Associate - Early Childhood Development
Rasmussen College
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