Editing videos
Steven Urbina
College Student
Miami,FL
Summary
RESUME STATEMENT Active, dedicated, and hard-working individual with the aptitude necessary to engage in several fields of work. Seeking a position to further use my broad skills to help meet and exceed the goals at your company.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Maintenance Worker
P & J Yacht Management
Miami, FL
11.2021 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Sterile cleaning and conducting preventive maintenance checks.
Delivery Courier
Lord And Flowers
Miami, FL
01.2020 - 12.2020
- Answered customer inquiries regarding shipments and provided updates on package arrival.Tracked delivery information, mileage and fuel use while on shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
Receptionist
Jason Flowers Corp
Miami, FL
01.2019 - 12.2019
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Answered, scheduled and responded to orders at specific times and locations.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Collected and authorized payments of guests.
- Responded to customer calls and emails to answer questions about products and services.
Manager
Pokekai Restaurant
Miami, FL
03.2018 - 12.2018
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Completed credit payments via card processing systems.
- Answered phones
- Opening and closing of food truck/restaurant
Education
GED -
American Wordlwide Academy
Miami 08.2019 - 03.2020
Associate of Arts - Mass Communications
Miami Dade College
Miami, FL 08.2021 - Current
Skills
Computer Skills: Proficient in
Microsoft Office Word, PowerPoint, Excel
Customer Service experienceDaily cleaning and sanitation
Additional Information
- , Dean’s List: MDC Honors College first semester Lifeguard certified
Software
Timeline
Maintenance Worker
P & J Yacht Management
11.2021 - Current
Associate of Arts - Mass Communications
Miami Dade College
08.2021 - Current
Delivery Courier
Lord And Flowers
01.2020 - 12.2020
GED -
American Wordlwide Academy
08.2019 - 03.2020
Receptionist
Jason Flowers Corp
01.2019 - 12.2019
Manager
Pokekai Restaurant
03.2018 - 12.2018