Katelynn Trevino
Austin
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
Pflugerville, TX
01.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Receptionist
General AutomaticTransmission
Corpus Christi, TX
07.2018 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
Hostess
PFChangs
Corpus Christi, TX
08.2020 - 12.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Ray High School
Corpus Christi, TX06.2017
Skills
- Order Picking and Processing
- Shipping and Receiving
- Purchase Order Verification
- Quantity Calculations
- Environmentally Controlled Storage
- Lifting and Sorting
- Leadership and Team Building
- Loading and Unloading
- Data Entry
- Office Management
- Scheduling
- Document Management
- Complaint Handling
Timeline
Warehouse Associate
Amazon
01.2022 - Current
Hostess
PFChangs
08.2020 - 12.2021
Receptionist
General AutomaticTransmission
07.2018 - 01.2022
High School Diploma -
Ray High School