Aliah Dixon
Texas City,TX
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
1
1
year of professional experience
Work History
Hotel Front Desk Receptionist
Clarion Point
01.2023 - 06.2023
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
Shift Leader
McDonald's Restaurant
12.2021 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
GED -
College of The Mainland
Texas City, TX05.2024
Skills
- Stress Management
- Time Management
- Attention to Detail
- Adaptability
Languages
Spanish
Professional Working
Timeline
Hotel Front Desk Receptionist
Clarion Point
01.2023 - 06.2023
Shift Leader
McDonald's Restaurant
12.2021 - 07.2022
GED -
College of The Mainland
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