Karen Johnson
Prescott,WI
Summary
Detail-oriented, driven and compassionate healthcare professional with eleven years hands-on experience in a fast-paced residential and hospital environments. Twenty six years as a professional cosmetologist helping clients look and feel better. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Certified Nursing Assistant
MHealth Fairview St. John’s Hospital
Oakdale, MN
11.2020 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Relationship and team building
- Maintain confidentiality of all patients
Certified Nursing Assistant
Bethesda LTACH Hospital
St. Paul, MN
07.2015 - 11.2020
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated personal hygiene management, feeding and ambulation.
- Relation ship and team building
- Maintained Confidentiality all patients
House Manager
Comforts Of Home RCAC
River Falls, WI
10.2012 - 07.2015
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed all intake and discharge paperwork and procedures for residents.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Admissions/Tours
- Coordinate Care Plans with House RN
- Payroll and monitor petty cash
- Medication Administration
- Resident safety checks
- Set up staff training
- Hire staff-interviews
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintain confidentiality of all tenants
Certified Nursing Assistant
Comforts Of Home CBRF
River Falls, WI
07.2011 - 10.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
- Medication administration
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained confidentiality of all residents
Cosmetologist
The HAIRitage Hair And Tanning Salon
Prescott, WI
07.1993 - 09.2012
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Haircuts, perms, colors, styles
- Consistently received positive performance reviews from guests.
- Customer service/good communication skills
Cosmetologist
Cost Cutters
Apple Valley, MN
05.1986 - 07.1993
- Assistant Manager
- Scheduled appointments
- Bookwork/payroll
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Haircuts, perms, colors and hairstyles
- Customer service/good communication/teamwork
Education
Certified Nursing Assistant - Nursing
American Red Cross
River Falls, WI05.2011
Cosmetology License - Cosmetology
IBA School of Cosmetology
Eau Claire, WI04.1986
High School Diploma -
Durand High School;
Durand, WI05.1985
Skills
- Proven patience and self-discipline
- Staffing management ability
- patient oriented/Caregiver relations
- Personal and professional integrity
- Great time management skills
- Attention to Detail
- Empathy and Compassionate Care
Timeline
Certified Nursing Assistant
MHealth Fairview St. John’s Hospital
11.2020 - Current
Certified Nursing Assistant
Bethesda LTACH Hospital
07.2015 - 11.2020
House Manager
Comforts Of Home RCAC
10.2012 - 07.2015
Certified Nursing Assistant
Comforts Of Home CBRF
07.2011 - 10.2012
Cosmetologist
The HAIRitage Hair And Tanning Salon
07.1993 - 09.2012
Cosmetologist
Cost Cutters
05.1986 - 07.1993
Certified Nursing Assistant - Nursing
American Red Cross
Cosmetology License - Cosmetology
IBA School of Cosmetology
High School Diploma -
Durand High School;
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