CURTIS THOMPSON
Dolton,IL
Summary
With a strong standards and results-driven mindset, I bring expertise in maintaining and optimizing utility systems to ensure operational efficiency. Adept at teamwork and adapting to changing needs, I have earned a reputation for reliability and problem-solving skills. With a background in equipment maintenance, safety protocols, and technical troubleshooting, I am well-equipped to handle any challenges that come my way.
Overview
14
14
years of professional experience
Work History
Utility Technician
T2S Utility Services
Chicago, IL
05.2022 - Current
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
- Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
- Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
- Promoted a culture of continuous improvement within the utilities department by sharing best practices, learning from past mistakes, and implementing new technologies to enhance overall performance.
- Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
- Fulfilled work orders to cut on and cut off service.
- Assisted in the training of new hires to ensure a skilled and knowledgeable workforce within the utilities department.
- Increased reliability of utility infrastructure through diligent monitoring of meter readings, alarms, signals, or other indicators pointing towards any irregularities.
- Promoted to team leadership position due to exceptional performance and dedication to continuous improvement.
- Enhanced operational efficiency, analyzed system data to identify and rectify inefficiencies.
Underground Utility Locator
USIC Locating Services
Lombard, IL
02.2021 - 11.2021
- Developed strong relationships with clients, ensuring their satisfaction with timely and accurate underground utility location services provided throughout each project phase.
- Streamlined workflows within the team by implementing new processes that improved overall efficiency in completing tasks associated with locating underground utilities.
- Reduced project delays through efficient collaboration with construction teams, providing accurate utility location information.
- Demonstrated a strong commitment to client satisfaction by ensuring timely completion of all utility location tasks assigned throughout each project phase.
- Improved underground utility location accuracy by consistently updating and maintaining records of buried utilities.
- Assisted in reducing utility repair costs by accurately locating and marking underground utilities before construction work began.
- Promoted safe digging practices among construction crews through regular communication about the importance of proper utility location techniques.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Line Cook
Brookfield Zoo
Brookfield, IL
07.2016 - 12.2019
- Support Kitchen Manager in procuring food products and kitchen supplies.
- Fosters strong collaboration with all staff involved in preparation tasks.
- Participated in the preparation and continuous surveillance of associate performance.
- Identified and proposed enhancements in every phase of culinary production.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Level II Non-Destructive Testing Technician
American Engineering Testing
St. Paul, MN
07.2011 - 02.2015
- Performed inspections using non-destructive methods to determine condition and locate flaws.
- Conducted thorough equipment setup and calibration in compliance with stringent requirements.
- Analyzed blueprints for customer specifications.
- Executed MT, PT, and RT methods to evaluate product integrity.
- Performed and certified visual inspection of all products
- During Visual Inspections, identified defects, communicated suggested improvement to task teams in support of company objectives, and re-inspected to confirm improvements are in compliance
- Maintained department documentation, including reports on MT/PT/RT, Calibration, Visual Inspections, Dimensional Inspection, NCRs (Non-conformance Reports), personnel qualification, production and departmental metrics
- Conducted inspections to ensure structural integrity of materials.
- Improved safety standards by identifying defects in materials.
- Executed tests to verify compliance with industry standards.
Education
A.S. - Culinary Arts
Washburn Culinary & Hospitality Institute
05.2018
Certification - Non-destructive Testing
Moraine Valley Community College
Palos Hills, IL07.2010
Skills
- Highly organized with excellent written and oral communication skills
- Ability to perform all applicable safety policies, procedures, and practices
- Ability to read and understand blueprints
- Solid basic mechanical and electrical maintenance/repair skills
- Demonstrates intelligence, accuracy, imagination with the talent to cooperate with others
- Talent to analyze situations and efficiently develop an effective course of action
- Aptitude to lead and train other employees
- Recognized as a strategic, solution-based individual and often looked to by peers for assistance in problem resolution
- Site assessment
- Gas detection
- Safety procedures
- Route navigation
Timeline
Utility Technician
T2S Utility Services
05.2022 - Current
Underground Utility Locator
USIC Locating Services
02.2021 - 11.2021
Line Cook
Brookfield Zoo
07.2016 - 12.2019
Level II Non-Destructive Testing Technician
American Engineering Testing
07.2011 - 02.2015
A.S. - Culinary Arts
Washburn Culinary & Hospitality Institute
Certification - Non-destructive Testing
Moraine Valley Community College