Your Name
Summary
Ambitious student pursuing Bachelors of Science in Nursing degree eager to contribute developed knowledge in various roles. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Empathetic, effective and motivated, which combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Organized with an 10-year background supporting medical practices through exemplary skills. Effective staff coordination and patient-flow management.
Overview
11
11
years of professional experience
Work History
Dermatology Medical Assistant
Dermatology And Cutaneous Surgery Institute
02.2018 - 01.2022
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Coordinated Biologics such as: Humira, Erivedge,
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
- Notified ordering providers of denied authorizations.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Communicated with patients to gather intake data and verify chart information.
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
- Called patients to schedule appointments, consistently double-checking information and availability.
- Created master spreadsheet to record procedures, denials and approvals.
- Maintained files for referral and insurance information, entering referrals into system.
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Coordinated resolutions for issues and appealed denied authorizations.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Cared for patients with various wounds caused by injuries, medical treatments and diseases.
- Cosmetic Procedures
- IPledge
- Mohs Surgery
- Superficial Radiation Therapy
Dermatology Medical Assistant
Advance Dermatology
12.2017 - 02.2019
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Ordered office equipment and supplies after researching vendors and obtaining quotes.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
- Scheduled maintenance for office equipment to keep machines operating efficiently.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recruited and hired talented team members, boosting department skills and expertise in areas of records and file management..
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Cosmetic Procedures
Dermatology Medical Assistant
Dermatology Of Southern California
09.2012 - 08.2017
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Helped residents achieve program goals and increase independence.
- Biologics Coordinator
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
- Notified ordering providers of denied authorizations.
- Coordinated resolutions for issues and appealed denied authorizations.
- Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
Medical Assistant
Company Name
10.2022 - Current
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
Clinical Assistant
Company Name
11.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted patients with basic care and provided excellent service.
- Aided in clinical care and maintained patient well-being across several areas and locations.
- Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
- Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
- Transported medicinal drugs and prescribed patient care aids as appropriate.
- Restocked supplies in examination rooms and team stations to support clinic operations.
- Directed and escorted patients to treatment areas per appointment plans.
- Collected information to aid physicians in treating patients' needs.
- Kept examination rooms and smaller pod areas clean for new patients.
Server
Company Name
01.2022 - 11.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Cleaned tables and chairs to prepare dining area for next customers.
- Addressed complaints to kitchen staff and served replacement items.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Implemented sanitary food handling, holding and service protocols.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Designed emergency protocols to enhance customer and worker safety.
Medical Transcriptionist
Company Name
01.2022 - 08.2022
- Demonstrated strong knowledge of medical terminology and anatomy.
- Demonstrated extremely fast and accurate typing abilities.
- Efficient in transcription software and equipment to work from home.
- Recorded and filed patient data and medical records.
- Made corrections when needed to grammar, spelling and syntax.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Reviewed patient records to check accuracy of information and implement updates.
- Identified errors in reports which could compromise patient care.
- Identified and corrected errors in reports which could compromise patient care.
- Transferred transcribed materials into electronic health records system.
- Edited drafts originating from speech recognition software to eliminate errors and improve flow.
Education
Medical Assistant -
Everest College - Los Angeles
Los Angeles, CA09.2012
Bachelor of Science - Nursing
Nova Southeastern University
Davie, FLSome College (No Degree) -
Keiser University
Fort Lauderdale, FLSome College (No Degree) -
Broward College
Fort Lauderdale, FLSkills
- Documentation procedures expert
- Proper sterilization techniques
- Wound care and irrigation
- Understands medical procedures
- Patient skin and nail care
- Charting expertise
- Inventory and supply management
- HIPAA compliance
- Customer Service
- Patient scheduling
- Medical terminology knowledge
- Leadership
- People skills
- Critical thinking
- Microsoft Office
- Communication
- Computer skills
- Multitasking
- Patient insurance authorizations
- Precertification requirements
- Calculating doses
- Dispensing medicines
- Medication dispensing
- Venipuncture and phlebotomy
- Post-surgery treatment
- Complex wound care
Affiliations
- The National Society of Leadership and Success (NSLS)
Timeline
Clinical Assistant
Company Name
11.2022 - Current
Medical Assistant
Company Name
10.2022 - Current
Server
Company Name
01.2022 - 11.2022
Medical Transcriptionist
Company Name
01.2022 - 08.2022
Dermatology Medical Assistant
Dermatology And Cutaneous Surgery Institute
02.2018 - 01.2022
Dermatology Medical Assistant
Advance Dermatology
12.2017 - 02.2019
Dermatology Medical Assistant
Dermatology Of Southern California
09.2012 - 08.2017
Medical Assistant -
Everest College - Los Angeles
Bachelor of Science - Nursing
Nova Southeastern University
Some College (No Degree) -
Keiser University
Some College (No Degree) -
Broward College
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