IBRAHIM MUSE
Boise,ID
Summary
Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.
Overview
11
11
years of professional experience
Work History
Employment Mentor
RISE SERVICES, INC.
03.2023 - Current
- Stakeholder Management: Coordinate complex service delivery by acting as the liaison between employers, families, Vocational Rehabilitation (VR) agencies, and Medicaid waiver programs to ensure aligned goals.
- Compliance & Documentation: Maintain rigorous documentation in strict compliance with state and federal regulations, ensuring audit-readiness while delivering individualized job coaching.
Founder and CEO
LLD MARKETING AGENCY
08.2017 - Current
- Strategic Business Growth: Founded and scaled a full-service marketing agency, delivering high-impact B2B marketing consultations to small and mid-sized businesses. Successfully diagnosed client needs to drive brand visibility and revenue growth.
- Team Leadership: Recruited, trained, and managed a high-performing cross-functional team of 3-7 employees. Fostered a culture of collaboration and accountability, implementing professional development plans that reduced turnover and improved project delivery.
- Project Management: Revolutionized departmental workflows by adopting formal project management methodologies. This game-changing operational shift streamlined communication, optimized resource allocation, and significantly increased the team's capacity to handle complex campaigns.
- Client Acquisition: Developed and presented data-backed strategic proposals to company leadership and potential business partners. Successfully closed contracts and secured long-term client relationships by demonstrating clear ROI.
- Operational Excellence: Orchestrated daily business operations, overseeing financial planning, project timelines, and client deliverables to ensure sustained profitability and operational efficiency over a 9-year tenure.
Teacher
RIVERGLEN CHILDCARE CENTER LLC
12.2021 - 09.2023
- Curriculum Design: Designed and delivered developmentally appropriate curriculum, boosting engagement and skill acquisition for diverse learning groups.
- Family Partnerships: Cultivated strong partnerships with families to reinforce learning goals, communicating progress effectively to ensure a cohesive educational environment.
Marketing Manager
RIVERGLEN CHILDCARE CENTER LLC
12.2014 - 03.2023
- 7x Revenue Growth: Propelled a 7x increase in company revenue by executing a comprehensive marketing strategy that established a high-engagement social media presence, capitalized on existing customer referral networks, and leveraged strategic business partnerships.
- Strategic Expansion & Grants: Secured critical grant funding and spearheaded a 15-year growth plan. This strategic capital directly enabled facility expansion and new real estate acquisition, positioning the company for long-term scalability.
- Crisis Leadership: Navigated the organization through the volatility of the COVID-19 pandemic. Implemented rapid pivot strategies that ensured business continuity, maximized staff retention during labor shortages, and maintained financial viability.
- Project Execution: Directed the end-to-end execution of 55+ marketing initiatives from concept to launch, ensuring strict alignment with long-term business goals.
- Digital Transformation: Architected and launched the company’s inaugural website, significantly increasing digital footprint and inbound inquiries from prospective families.
- Talent Development: Recruited and trained candidates for the marketing department, including designing onboarding programs for interns that increased departmental productivity and creative output.
Education
Specialization - Human Resource Management: HR for People Managers
University of Minnesota
Online08.2024
Bachelor of IPS - Leadership and Marketing
Boise State University
Boise, ID12.2023
Project Management Professional Certificate - undefined
Google Career Certificates
05.2023
Skills
- Strategy & Operations: Strategic Planning, Crisis Leadership, B2B Consulting, Process Improvement, Financial Oversight
- People & Stakeholders: HR Management, Recruitment & Training, Stakeholder Management, Team Leadership
- Compliance & Data: Regulatory Compliance, Grant Writing, Data-Driven Decision Making, Project Management
Timeline
Employment Mentor
RISE SERVICES, INC.
03.2023 - Current
Teacher
RIVERGLEN CHILDCARE CENTER LLC
12.2021 - 09.2023
Founder and CEO
LLD MARKETING AGENCY
08.2017 - Current
Marketing Manager
RIVERGLEN CHILDCARE CENTER LLC
12.2014 - 03.2023
Bachelor of IPS - Leadership and Marketing
Boise State University
Project Management Professional Certificate - undefined
Google Career Certificates
Specialization - Human Resource Management: HR for People Managers
University of Minnesota
PUBLICATIONS
- Muse, I. (2025). Build an Unbeatable Brand. IM Media Group.
- Authored a comprehensive guide offering actionable insights for entrepreneurs on mastering market positioning, brand authority, and customer engagement strategies.