Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Work Availability
Quote
Work Preference
Timeline
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Katina Johnson

Katina Johnson

Administrative Assistant/CMA
New Boston,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Experienced certified medical assistant and medical office receptionist with 21 month experience in working within clinical settings. Skilled in optimizing clinical workflows by managing patients appointments, checking vital signs, administering injections, physicians schedules, and managing patient records. Seeking next career step with highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Superior Senior Care
07.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Established administrative work procedures to track staff's daily tasks.

Certified Medical Assistant

Steward Medical Group
04.2021 - 07.2023
  • Checked patients in, confirmed their medical history, and verified their health insurance
  • Assisted in the examinations of patients, took vital signs and recorded patients biometric
  • Maintained patient confidentiality and ensured records were safe guarded
  • Administers Injections
  • Knowledgeable on doing EKG's.

Dispatcher/Program Manager Assistant

Ark-Tex Council of Governments
01.2020 - 04.2021
  • Took inbound calls and conferred with customers to address inquiries and requests for service
  • Prepared deposits from the driver's manifests, scheduled public meeting notices and planned driver's schedules ensuring timely pick-ups & returns.

Receptionist

Ark-Tex Council of Governments
12.2013 - 04.2021
  • Performs administrative functions to support the Director of Administration, Executive Assistant and Human Resources
  • Answers incoming telephone calls; makes station connections to other operators
  • Verifies and documents all incoming checks and cash; makes ATCOG bank deposits.

Medical Assistant Extern

North Texas Endocrinology
12.2020 - 03.2021
  • Checked patients in, confirmed their medical history, and verified their health insurance
  • Assisted in the examinations of patients, took vital signs and recorded patients biometric
  • Maintained patient confidentiality and ensured records were safe guarded
  • Completed 225 clinical hours as a Medical Assistant Extern.

Customer Service Representative

Harte-Hanks
03.2012 - 08.2013
  • Provided accurate and appropriate information in response to customer inquiries
  • Demonstrated mastery of customer service call script within specified timeframes
  • Formulated and enforced Service Center policies, procedures and quality assurance.

Education

Diploma - Medical

Concorde Career College
Dallas, TX
03.2021

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Injections
  • Electrocardiogram
  • Vital signs and anthropometric measurements using manual and digital instruments
  • First Aid and CPR certified through AHA
  • Capillary punctures, cholesterol, hemoglobin and hematocrit measurement
  • Medication Calculations, dispensing and oral administration of medications
  • Pediatric measurements and administration of medications
  • Documentation review

Certification

  • First Aid Certification
  • Certified Medical Assistant
  • CPR Certification
  • AHA Certification

Personal Information

Willing To Relocate: Anywhere

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Work-life balanceCareer advancementHealthcare benefitsFlexible work hoursStock Options / Equity / Profit SharingWork from home option4-day work weekPaid sick leavePaid time off

Timeline

Administrative Assistant

Superior Senior Care
07.2023 - Current

Certified Medical Assistant

Steward Medical Group
04.2021 - 07.2023

Medical Assistant Extern

North Texas Endocrinology
12.2020 - 03.2021

Dispatcher/Program Manager Assistant

Ark-Tex Council of Governments
01.2020 - 04.2021

Receptionist

Ark-Tex Council of Governments
12.2013 - 04.2021

Customer Service Representative

Harte-Hanks
03.2012 - 08.2013

Diploma - Medical

Concorde Career College

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Katina JohnsonAdministrative Assistant/CMA