Summary
Overview
Work History
Education
Skills
Timeline
Barista

Lucas Baker

Fairfield,CA

Summary

Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Barista

Nugget Markets
vacaville , CA
2021.05 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.

Sales Associate

Lovesac
Valencia , CA
2018.09 - 2020.03
  • Developed and maintained a vast excel sheet of customer information and information related to purchasing and acquiring products, fostering relationships with clients and my team.
  • Use of NetSuite inventory software to maintain and log inventory databases
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Prepared merchandise for sales floor by pricing or tagging.

Customer Service Associate

Walgreens
Antigo , WI
2018.09 - 2020.03
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Education

Associates - Software Development

Northcentral Technical College

Skills

Soft selling

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Timeline

Barista

Nugget Markets
2021.05 - Current

Sales Associate

Lovesac
2018.09 - 2020.03

Customer Service Associate

Walgreens
2018.09 - 2020.03

Associates - Software Development

Northcentral Technical College
Lucas Baker