Lucas Baker
Fairfield,CA
Summary
Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Barista
Nugget Markets
vacaville, CA
05.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
Sales Associate
Lovesac
Valencia, CA
09.2018 - 03.2020
- Developed and maintained a vast excel sheet of customer information and information related to purchasing and acquiring products, fostering relationships with clients and my team.
- Use of NetSuite inventory software to maintain and log inventory databases
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Service Associate
Walgreens
Antigo, WI
09.2018 - 03.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Education
Associates - Software Development
Northcentral Technical College
Skills
Soft selling
undefinedTimeline
Barista
Nugget Markets
05.2021 - Current
Sales Associate
Lovesac
09.2018 - 03.2020
Customer Service Associate
Walgreens
09.2018 - 03.2020
Associates - Software Development
Northcentral Technical College
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